Summary: While it works well as a microwave, this unit is not very good at venting (used in recirculate mode) missing a lot of what comes up from the range top. It's main problem is that it has stopped heating three times now: first 7 months of light use, 1 month after a repair call (replaced a diode or resistor) and then 6 months from the that repair. I wouldn't recommend this to a friend.
Summary: After little more than 1 year the paint cracked along the glass door. I called Whirlpool, but they refused to do anything about it. They told me I did not have the extended warranty. I did not buy the extended warranty, because they wanted too much money, almost like buying a new Microwave. I would not buy this unit.
Summary: We purchased this microwave from the description on the internet. It had to be ordered because "bisque" is not a color that is carried in the store. The shipping was free and arrived quicker than we expected. The microwave's sensing capabilities are fantastic. There are many options and each will ask for quantity, size or other information. Then the microwave heats, cooks, defrosts or whatever based on its sensors.
Summary: Worked great for 2 years and month. The magnetron apparently is dead now, won't heat anything. Whirlpool wants $259 to send a repair man to fix it. May as well buy a new one - but certainly no THIS one, as I will be in the market for another microwave in two more years. Frustrating! Whirlpool has no problems taking your money and providing a sub par product. I would skip whirlpool if you want it to last. Looks like most other reviews on here are quite similar to mine.
Summary: This is my 4th Whirlpool appliance to go bad in 16 months....Yes, the other 3 got "repaired" numerous times before being deemed lemons and were replaced, one replacement with the same product broke again in one week, so finally we replaced them with non Whirlpool (with much out of pocket expense even though warranty was in place)....Countless times waiting for repair people, some never showing up, then waiting for parts, then waiting for the repair people...
Summary: Purchased 3/9/2009. It "died" 12/6/2011. I expected a lot more for my money as we've had less expensive counter-top microwaves that lasted 10+ years. This will be the last Whirlpool product we purchase.