Summary: I purchased a whirlpool microwave model# WMH1163XVG-1 a few years ago when we remodeled our kitchen... The microwave works great but then the cheap plastic door started to crack. Then the handle completely came off. When calling to get a quote on a replacement door, the company said it would cost me $180!! I paid almost $400 for this microwave.
Summary: We bought our house in Nov 2011 and it came with this microwave. Just last month it stopped heating anything, and I figured this was probably 12 years old like the house. However, when I was looking for the model number to research solutions I saw "Manufactured Jan 2011" and thought "that's odd" it must be an easy fix then, like a blown internal fuse or something.
Stopped heating just after warranty expired! Whirlpool Customer Svc is terrible!
W. Darby, Amazon
6 August 2013
Summary: My parents bought this and used it for making popcorn, heating water and that's about it - nothing heavy duty in other words! The microwave stopped heating just after 1 year and of course the warranty is only 1 year! Whirlpool customer service was rude to my dad and did nothing to rectify the situation. We (my parents and my husband and I)will never buy another whirlpool product!
Summary: Not sure about the rest of you, but I expect my brand new microwave to last more than 2.5 years? We are a small family (4) and use the microwave daily (maybe slightly less) - we are not "tough" on appliances. This microwave worked perfectly well for 2.5 years and then just stopped heating. I was nicely told by the warranty folks at Whirlpool that I could purchase a repair warranty -- but it's the same price as buying a new microwave? Why would I do that?
Summary: Microwave works but will not heat food. Magnetron has failed and only has a 1 year warranty even though most other ones have a 5 or 10 year magnetron warranty. Seems like Whirlpool knew this was a POS so thats why warranty is so short. Will not EVER buy whirlpool again. LG and GE is where it's at!!
Summary: This microwave came installed with my new home last May 2011. I requested white, Whirlpool since that is what I had owned with my previous counter top microwave. This microwave looks great and has met all my needs to date. Microwave noise when operating seems no more or less loud than any other microwave that I have used. My previous white Whirlpool operated flawlessly for 9 yrs and I left it, rather than move it, because I was having this new unit installed.
Summary: Update:Please see my original review below and previous update from last year which was at the 2 year mark. It is now May 2014 -3 yrs out- and this microwave is still performing perfectly for me. Looks great cooks/heats great. Had to change the over the stove top bulb the other day which was inexpensive and easy to do. The interior bulb is also very accessible and inexpensive to change. Haven't had to change it though.
Summary: We bought this microwave to a replace an old one we had for 10 years. We bought this microwave on 7/7/2010 and installed it that same day. It worked fine without any problems. The microwave is alittle loud. We had a snow storm and our power briefly flickered on and off. I tried using the microwave about 1 hour after the flickering and the microwave will no longer heat food. The lights, fan, panel and turntable work. The magnetron needs to be replaced.