Summary: Ours was newly installed in our house when we bought it in 2010. I'm surprised to be able to say that it lasted for three years, which is still entirely unacceptable. Not that it's even available to buy, but don't buy it.
Summary: This is one of those rare cases when you almost have to suspect a product was designed to fail. Ours lasted a year and a half, 6 months past the warranty end date, and that was it. Everything seems to function normally, but the unit steadfastly refuses to heat. We bought matching Whirlpool appliances for our kitchen, but based on this item (and so-so performance from our dishwasher), we will be switching to another brand and hoping for better results. Caveat emptor!
Summary: We had the same problem that others have reported. The microwave lasted about 1.5 years and then stopped heating... which is an important thing for a microwave to do. Thanks to the other reviews, we won't even try to get it repaired and will just buy another one from another company.
Summary: Do not buy this microwave. I have never seen a microwave that would not heat food, until this one. This pretty little machine was installed into our new house before we bought it, it worked for about 18 months (based on the other reviews, perhaps I should be grateful it lasted that long?) and then stopped working. The tech service people indicated they are not aware of frequent problems with this model...perhaps they should check the Amazon review. Do not buy this..
Summary: Our Whirlpool Microwave is now 14 months old, 2 months out of warranty, and it's making a loud popping sound. From everything I've read, and repairmen I've talked to, this means the magnetron is going out. I called Whirlpool, asking for some help, not asking for anything free, just for some kind of help as it is just out of warranty. The gal on the phone left me 3 times to try and do something for me, each time to return saying there was nothing they would do. Really?
Summary: After reading the other scathing reviews, I'm at least grateful that our unit had the decency to fail within the warranty period! We took it back to Best Buy and it was repaired (I hope), but we're not pressing our luck and are going to try to sell it. Really, one week short of the one year warranty ending, it made a loud "popping" noise and then filled the house with smoke...pretty scarey.
Summary: This is the worst piece of crap I've ever used. This microwave was installed in a house we purchased brand new in spring 2010. It never seemed to heat very effectively, but we lived with it. In September 2010, it started heating sporadically...one time it would work, the next time it wouldn't heat. We called a local repair company, whose technician wasn't sure exactly what was wrong. He found a loose wire behind the control panel, and tightened it.