Summary: We have owned a similar whirilpool gold model for two years now. In that time the peg in the turntable has broken off three times. First time was covered by warranty. Second time I paid for a new turntable motor, third time I simply super glued the turntable support onto the broken stub of the motor peg.
Summary: No problems. Somewhat of a learning curve from my previous microwave which was about 20 yrs old - who knew. It takes a few cooking attempts to get use to the POWER LEVEL option. I don't have the automatic DEFROST settings correct yet, however, there is also a manual setting which I have used. With automatic defrost, when I enter the weight as 2 lbs, the display appears to show 20 lbs. I let it defrost at this setting, but it took longer than I expected for 2 lbs.
Summary: I bought this after I killed my previous microwave. (not the microwave's fault). I had the same make & the newest model. This one seems more flimsy - especially the button to open and close. Seems tinny. Frankly I'm sorry that I held out to find this one and pay a much higher price. Off the shelf retail units are much, much less money and I'm willing to bet, just as good.