Summary: My rating reflects the probability that it will arrive damaged and have to be returned. Before noticing the damage on the first one that was shipped we ran it and it seemed to be just what we wanted. If I could be assured that I would receive one undamaged I would rate it 5 stars.
Pros: Well designed combination microwave and convection oven. We have owned an earlier version of this machine for 35 years and it is still going strong.
Cons: We ordered...and returned two of these. Both arrived with the outer case damaged, even though the shipping box did not show signs of damage. The metal case is made of fairly light gauge sheet metal, and there is apparently not enough styrofoam to hold it in place inside the box to prevent damage from the normal handling and shipping process.
Great product, high quality, lots of room, does everything!
Ken L, Amazon
3 weeks ago
Summary: This is number two for us, the first one is still running like new after 15 years of heavy use. My wife rates it as a must have in the kitchen. It has replaced our oven for use in all but the really big items like turkey.
I didn't realize the build quality of a $600 microwave would be a "throw-away"!
25 February 2015
Summary: What a huge disappointment !! I liked this microwave until a couple days ago when it suddenly quit on me. You would think that a $600 microwave would last longer than 20 months. My older, less expensive, ones lasted over 5 years before I decided to "upgrade" to this one. Parts to repair this microwave range from $70 to $220, and that is IF they are available, since many of them have been discontinued.....I don't think it's worth it.
Summary: Clearly these are a dying breed but its too bad...tI will also add that since they are no longer popular the style has not changed much unless you want it in stainless. Those weren't designed until the mid 2000's so they look a bit fresher.
Pros: So I am rating my former unit not this unit but they are the same Sharp microwave that nothing bt the model number has changed. We are mostly replacing it as our kitchen is now all black appliances and our original was white. Its a workhorse and will be donated. Every feature you can think of. In a kitchen where we can't fit a double oven, this microwave is our second oven. Couldn't live without the convection aspect.
Cons: The only downside is that micro/convection ovens, especially those that are as big as this one, are getting harder to find. YOu could fit a full size turkey in this thing. I had an order placed with an appliance outfit for this model and after a month it was never filled by Sharp. Newegg was the only place I found that had one in stock.
Summary: I use this every day, instead of big Stove for everything except for meats ( which we BBQ ) Bought first Sharp in the mid 80s, lost in 94 when house was hit by lightning,(Insurance replaced it with same ) Replaced that in 2002 with 3rd and again in 2008, This is now my FIFTH Replacement 2014, HIGHEST QUALITY HAS REMAINED THE SAME, nothing has changed, maybe a few additions over the years. SHARP KNEW THTS IS THE BEST, AND LEFT IT THAT WAY. NO CUT CORNERS.
Summary: I purchased this unit in September, installed it in October, moved in and started using it in November. I used it almost 6 weeks and it quit working the week before Christmas. I called SHARP for the warranty and started getting the run around. I have spent in excess of TWO HOURS on the phone and nobody has shown up for repairs yet. The last lie I was told is that a repairman would show up either Jan 5th, 7th, or 9th. Not making any definite commitment on date.
Summary: We have owned our Sharp oven for 8 years, and really appreciate its quality and features. The only problem that we have had during that time was that a few months after the warranty expired, a little plastic piece inside the cabinet that couples the motor to the turntable disintegrated. I am fairly handy and was able to purchase and install a replacement piece without any difficulty; the problem has never reoccurred.