Summary: Sharp Customer Service not helpful. Had this microwave for 5 years, out of warranty now. Spent $400 for it, and now it has a burn mark on the waveguide cover for no apparent reason and will not work at all.
Works great- love it. If you're getting under cabinet lights
C. Y. Gee, Amazon
20 July 2015
Summary: We've been using this microwave for about 3 months now. Works great- love it. If you're getting under cabinet lights, you'll have to work around this as it has it's own light and may not necessarily match the others, but it's not too bad.
Summary: I’ve had the predecessor of this model (R-1214) in daily use for over 15 years without a single issue. Yesterday the display went out so I’m buying this unit without hesitation to replace it. Sharp has great build quality.