Summary: First let me explain why I purchased the Sharp "OTC". We recently updated our kitchen and decided on a standard hood vent for above our stove. When it came time to replace our Microwave that had been sitting on the counter, we wanted one that was a "space saver", i.e. Over-the-counter. There were very few to choose from! So we decided to go with the sharp.
I have not been disappointed at all! I was originally concerned about the installation. It was a breeze.
Summary: I bought this produce recently and so far so good. In particular it looks great in the kitchen because it is one of the few available "over the counter" microwaves which means that it looks like a built in without the price. I'm very happy and I thought the service through Amazon was great.
Summary: I bought the Sharp R-1214 because I wanted a more powerful range/fan unit over my cooktop and needed to replace the old micro/hood unit. I did not want to sacrafice counterspace so I purchased this Sharp R-1214. Installation was easy with the provided templates and it is very clean looking installed. The microwave is very powerful, and has more than adequate room inside. I like the sensor settings,task lights,and stainless finish. I would buy it again.
Summary: As the only over-the-counter microwave I could find anywhere, Sharp filled a big need of ours. We recently built a new home and chose the gourmet kitchen from our builder. This offered a very nice double-oven and island cooktop but no microwave. The Sharp over-the-counter microwave was the perfect solution to save counter space.
I really like this microwave and don't understand ANY of the previous negative comments I've seen on it.