Summary: Don't confuse this microwave with the nearly-identical R-414HS from the early 2000's. I had a 414HS which still works, however I burned a bag of popcorn (didn't use the popcorn button!) and ruined the paint inside. Also, after TEN YEARS, there was some rust developing. So, I figured I'd proactively purchase a replacement, since it -seemed- that the same model was still available. Boy, was I wrong.
Summary: My original Sharp (manufactured in 2005) was the best microwave I have ever owned. I am old enough to have had the very first microwave on the market. Finally it started to have some issues. I was delighted when I found the new version on Amazon. The "fire" reviews were a concern, but my good experience and the fact this would fit in the cabinet caused me to go ahead. They have totally updated the electrical cord which may be a response to the problems others have had.
Summary: I love this microwave for its clean sleek looks and the functions it has. The buttons are on the inside which give it the super clean lines, and now I can't imagine having one with the buttons on the outside. It has several function buttons which are nice to use also. I have had this since 2009 and have never had a problem with it and hope to get many more years out of it. I love it and its sleek looks.
Summary: We had a Sharp Platinum Series microwave that we loved but the turntable stopped working and we were getting uneven heating so I searched for another Platinum series but they are discontinued. I found this one and liked the design with the hidden controls and it is great. I had another Sharp microwave with a working turntable and switched out the motor into the Platinum series so now I have it downstairs for my use and it is working perfect again.
Summary: I believe this microwave to be a fire hazard. A cooking menu was set in the device for 2.5 min. and left unattended. I returned after 20 min. and noted that the display was not working and that the ceramic dish containing the bacon that was being cooked was charred and in pieces. The plastic shield in front of the oven was also melted indicating a high heat.
Summary: THIS MICROWAVE HAS A VERY COOL LOOK, U CAN'T SEE ANY OF THE BUTTONS AND THAT MAKES IT LOOK REALY GOOD ON MY COUNTER. ITS THE PERFECT SIZE FOR US AND IT MATCHES ALL OUR APPLIANCES. SHARP IS A VERY NICE PRODUCT !!! AMAZON HAD THE BEST PRICE !!! GOOD JOB GUYS! THANK YOU.