Summary: I purchased this microwave/convection oven less than two years ago for my family's use. This consists of two people who work full time & the appliance was mainly used to do some baking and heat food, on occasion. A month ago the button broke. Sharp has no buttons in the United States to repair this appliance. The Sharp people in customer service never took notes so every time I called to try to find a new parts business, it was like the first time.
Summary: Amazon had the best price for this oven and it sure is nice. It says it is 850 Watts but it seems to cook better than other ovens I have had over 1000 watts. It is sleek, quiet and good looking. Installation was easy. I was able to retrofit it to the old unit by another manufacturer. Having the convection oven is a nice convenience although I rarely use it, opting for the microwave. The unit I received was obviously a return unit that had been opened.