I liked the first one so much I purchased this one ...
Croc reviewer, Amazon
7 November 2014
Summary: This is my second one. I liked the first one so much I purchased this one for another place. Only problem is that the plate inside was scored. Called Sharp company who sent me another. This one is scored as well. There is something wrong with the manufacturing of the plate. I am contemplating now as to whether I should ask for another replacement, or just wing it and hope that nothing happens. ie. breaks due to heat.
Summary: 2 years, no issues. Works great! And the latch is not deformed, melted or broken. I installed myself and had no problems. I've installed an OTR microwave 3 times in my life and none of them are easy, but this one is no more difficult than any of the others. At first was hesitant to buy this microwave due to the negative reviews, but I am thoroughly satisfied with it. As I said, I have had no problems with it, I like the features, and it looks great.
Summary: Gave it 5 stars because I already had one and needed to get another. First one was great so the easiest replacement made sense to get the same model and keep the same bracket. Unfortunately UPS (as per usual) mishandled it so badly the styrofoam protection was crushed and the metal sides were literally dented so back it went.
Summary: This microwave is dangerous. A small plastic switch in the bottom door closure monitors the on/off function. In our case, this switch "malfunctioned," and the microwave turned ON when the door was opened. Very scary that a 1000W microwave's safety is controlled by a small plastic piece. I strongly suggest that you not buy this microwave. Should be zero stars.
Summary: Avoid this product. The pushbutton melted after only a month of regular use. When the technician came to repair it, he said that he saw this problem frequently with this design. He said that units with a handle do not have this problem. Despite being careful, it has happened again. This time it is beyond the warranty & Sharp doesn't care.
Summary: This microwave was very hard to install, and I am pretty handy. Within a month the numbers stopped lighting up and some of the touch buttons (such as defrost button) stopped working. Within another month the push button door latch stopped functioning and we had to take it off, now we have to use a screwdriver to pop the door open. The stainless steel started to turn brownish and doesn't come off.
Summary: Found this microwave on Amazon and on sale! It is beautiful and everyone who comes into my kitchen comments on it. Best of all it works perfectly and can do anything you need to do. The inside is big enough to make a very large entree, and having the buttons inside cuts down on daily cleaning. I have yet to be disappointed in any way.
Amazon Customer "the slow kitchen builder", Amazon
3 July 2010
Summary: Undaunted by some of the poor reviews, we purchased this microwave oven... mostly because it was the only one that my wife and I agreed was really cool looking. In addition to the good looks, we have been very happy with the features and performance. The inside is much roomier than our old GE and the Sensor cooking feature seems to work very well.
Door release: Bad design and will stuck with heavy use
Y. Chiang "Concern parent", Amazon
3 July 2010
Summary: This is a very badly designed door release. The plastic construction will melt if you cook right below it. I have it changed 2 times and still melted after 1 1/2 year. The LCD is another cheap module. It stops working properly after 1 year. Don't waste your money on this. Get a handle door release as oppose to press down door relase for over the range microwave oven and don't get this one.