Summary: We purchased this microwave 4 years ago. It has worked pretty well for the most part. It did stop working a couple of times when we had to clean the oven and we used the fan. I believe the heat from the oven overheated the microwave because it returned to normal the next day. The metal pieces dent and scratch a little too easily. Recently the door broke. We are not aware of any particular trauma to the door but it will not shut, rendering the microwave useless.
Summary: The seller was very honest and helpful with this item. This review in no way should reflect on him as items can be faulty. He offered to pay to have it repaired but I chose to return since I did not want a new item repaired. Thank you.
Summary: This Samsung unit worked fine for two years but then shorted out. Fortunately I had bought a service agreement. I have been waiting one month for Samsung to deliver a needed part to the repair people. It may not be available, since, I think that this model is not being made anymore. If repair is not possible, I will get a new unit. I do not want Samsung. Do not buy this model!
Summary: Have had 4 combo convection/microwaves which do not have a good reputation for lasting any length of time. This one was the worst and Samsung service has been awful about the error code 3. They will not tell me the parts that are defective but sent those same 2 parts to a repair center nearby. I spent over well over 500 at a company in MO. No 10 year warranty as they claim on line. What a disgrace.
Read what others say about Samsung Microwaves AND Samsung service runaround
William Cahoon, Amazon
29 December 2013
Summary: My Samsung microwave SMH9207ST is very similar to the ones now being reviewed on Amazon. The difference is my unit has the key pad installed across the bottom front of the door. My unit is installed over a OPEN counter top. It is NOT installed over a stove burner. There is NO steam etc from under the unit to cause the unit to fail --- that CANNOT be used for a excuse for my microwave keypad/control unit to fail after only aprox 23 months of use.
Summary: " It is a beautiful looking unit, but that's where everything stops. As one honest repairman put it, this has a design flaw that causes the interior housing to warp which in turn causes the metal to expand and detract into the convection fan blade and sounded like a jack hammer was in my unit." I copied this from another review but this is the same problem I have. I have had to have the thermostat replaced twice because it gets to hot and it burns out.
Thrilled but wish engineers would have taken things one step further!
Frank G. Risalvato, Amazon
12 October 2012
Summary: First, this was the only microwave we could find that served as a convection over, toaster (browner = same thing) and microwave. We were looking for something that would let us ditch our counter top toaster/oven. It's now GONE!. The flaws: Convection Oven heating element makes a racket. According to user manual this is "normal and due to relay".
Summary: I wish I'd looked online and read the other reviews before purchasing this microwave. Before I even had a chance to use it, the heads of the mounting screws broke off and it fell on my stove. Yes, you read that right - the heads broke off the mounting screws! I've never seen such low quality material.
Summary: Worked OK for two years and then started getting odd messages, beeps, and error code SE. All Samsung could do was advise me to unplug and call service. It is junk and SAMSUNG knows it and will not stand behind their products.