Summary: Purchased our Samsung OTR SMH1816 microwave in 2012. Worked well for about 24 months. More than 1 problem with this particular model. From the beginning the light continually "blew". Used the proper watt microwave bulb and even used a lesser watt microwave bulb.
In 40 years of buying appliances, worst purchase I ever made!
23 December 2014
Summary: One of the worst appliances I ever bought. And customer support on an issue with it was horrendous, and then non-existent. I recommend anyone considering this unit to finish off their kitchen matched set of other Samsung products forgo aesthetics and get something else.
Summary: I purchased this model in stainless steel three years ago. Problems I found with it were mostly concerning the sensor cooking being completely inaccurate. Some items cooked or were warmed too little and some were much too hot. It was easier to simply time it myself.