To those reviewers that claim their models are excellent - please provide proof of purchase and photos
Giselle Bayard Nearman, Amazon
29 October 2015
Summary: We purchased our Samsung microwave in 2014. The handle broke on October 28, 2015. We will NEVER purchase another Samsung product. To those reviewers that claim their models are excellent - please provide proof of purchase and photos. I can do both. Please refer to the photos.
Summary: I gave it one star for the initial feeling I had when I installed it. How quickly that changed. I bought this fairly well reviewed microwave in December of 2014. By April, this piece of junk had 2 tech visits and a third magnetron installed. Unreal. Last week the microwave turned on and stayed on.
Summary: Very interesting... I've had my Samsung microwave for about a year and a half and suddenly the handle broke off last night! I was shocked to see all the others reviews had a similar problem. This was not a cheap microwave and I expected better quality from Samsung products.
Might as well buy a new model (of course a better one), instead of buying another cheap expensive handle ...
28 May 2015
Summary: Cheap Plastic Handle broke off when I tried to open microwave door. Might as well buy a new model (of course a better one), instead of buying another cheap expensive handle that will break again. Would not recommend this model.
Summary: This microwave is cheap, cheap, cheap. The handle broke off after less than two years of regular use by my husband and me. Samsung was no help and did not stand behind their product at all. They wanted $50 to replace the part.
Summary: I'm joining the chorus of broken handles. :-( We've had this microwave for two years and one month and the handle just popped off. Was on the phone with Samsung's customer service folks for over 40 minutes trying to convince them that quality products do not have this issue this early in their...
Handle is broken AGAIN. less than one year later ...
Amazon Customer, Amazon
19 February 2015
Summary: Handle is broken AGAIN. less than one year later. Bought this two years ago and the handle broke off. We are a standard family with no major microwave use. My 8 year old son is actually not allowed to use it, only adults.
Summary: Handle broke off at 2 years!! Avoid this cheaply made microwave - warranty doesn't cover this expensive plastic part that gets used constantly. We will replace it with another brand, not worth the headache.
Summary: As many have stated handle came off with regular use in less than 6 months of our use. So I called Samsung customer service. They ask me to order a replacement part for the door handle. They said instructions would come with the handle. So I order the part for 65$ including S&H.