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Samsung-smh1713.32852200
9.2 out of 10

Samsung SMH1713

Color: Black Type: Over-The-Range Display Color: Deep Blue Read more

Best Price at Amazon

Reviews and Problems with Samsung SMH1713

Showing 1-10 of 45
Overall 2
2.0

Broken plastic handle after 14 months!

Peter, Amazon
17 February 2014
  • Summary: Works well but cheap plastic handle popped right off on the top. Replacement part from samsung costs $54!! Will never buy samsung again.
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Overall 2
2.0

PLEASE DO NOT WASTE YOUR MONEY

Rebecca, Amazon
16 February 2014
  • Summary: We purchased this a little over a year ago. It has been very noisey for 6 months. The handle is split open with plastic pieces broken. It still functions but I want to replace this as soon as possible. I am extremely disappointed with this piece of (fill in the blank)!
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Overall 4
4.0

Broken Handle

Jared00m, Amazon
31 January 2014
  • Summary: I haven't had any problems with our microwave except that the handle broke on it. Just pulling it open one day and it snapped. The handle is made of cheap plastic.
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Overall 2
2.0

Unless you enjoy repairing / replacing microwaves - DONT buy a Samsung

William Cahoon, Amazon
29 December 2013
  • Summary: My Samsung microwave SMH9207ST is very similar to the ones now being reviewed on Amazon. The difference is my unit has the key pad installed across the bottom front of the door. My unit is installed over a OPEN counter top. It is NOT installed over a stove burner. There is NO steam etc from under the unit to cause the unit to fail --- that CANNOT be used for a excuse for my microwave keypad/control unit to fail after only aprox 23 months of use.
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Overall 2
2.0

Do NOT buy a Samsung Microwave

William Cahoon, Amazon
29 December 2013
  • Summary: My Samsung microwave SMH9207ST is very similar to the ones now being reviewed on Amazon. The difference is my unit has the key pad installed across the bottom front of the door. My unit is installed over a OPEN counter top. It is NOT installed over a stove burner. There is NO steam etc from under the unit to cause the unit to fail --- that CANNOT be used for a excuse for my microwave keypad/control unit to fail after only aprox 23 months of use.
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Overall 2
2.0

Read what others say about Samsung Microwave service - buy at your own risk

William Cahoon, Amazon
29 December 2013
  • Summary: My Samsung microwave SMH9207ST is very similar to the ones now being reviewed on Amazon. The difference is my unit has the key pad installed across the bottom front of the door. My unit is installed over a OPEN counter top. It is NOT installed over a stove burner. There is NO steam etc from under the unit to cause the unit to fail --- that CANNOT be used for a excuse for my microwave keypad/control unit to fail after only aprox 23 months of use.
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Overall 6
6.0

beware the handle is plastic

BosGuy, AJ Madison
26 December 2013
  • Summary: Only complaint, the handle is not SS, its plastic and doesn't match the other appliances.
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Overall 8
8.0

Affordable microwave with many functions

Jay Rule, Amazon
23 November 2013
  • Summary: I just got mine installed by Lowes today and it works fine but I've read bad reviews of it breaking down after 6-9 months and the handle breaking so I will keep updates on my review.
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Overall 2
2.0

Piece of Crappola

Avid Reader, Amazon
12 November 2013
  • Summary: Mine quit after less than a year. Just stopped working one day. It's not an expensive microwave but it's a hassle to get it installed and it should have a longer life. Shame on Samsung for making such crap.
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Overall 2
2.0

Safety Concern and Poor Customer Service

Cinnabon, Amazon
18 September 2013
  • Summary: I strongly caution anyone from purchasing this microwave for multiple reasons: 1) Unit failed after nine months. 2) Microwave started on its own causing glass to crack and lots of smoking. Possible fire hazard. Thank goodness someone was home to unplug it after two observed false starts. 3) Samsung Customer service is very slow and required repeated customer follow-ups. Numerous inconvenient steps in the process with long delays. 4) Timer sound is very soft.
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