Summary: The door latch design is ridiculous. After 12 months, the door refuses to open. There's something with the latch system that prevents the it from releasing to open. You have to wrestle with the push mechanism to get it open. Equally as bad, it doesn't fully close.
Summary: We've had 2 of these now. They work great until the door doesn't click shut well and the unit won't operate. I have to fiddle or SLAM the door to get it to click shut. My son bought one from ****** and his is doing the same thing. I bought Panasonics for 28 years, I think it's time to change brands
The latch failed after a year. Don't buy. (edit: i fixed it temporarily with pliers, screwdriver and dowels)
Todd Giles "toddwgiles", Amazon
13 April 2014
Summary: It was an incredible microwave for a little over a year--and then the door latch failed. Same problem dozens of other reviewers are having. Need to slam the crap out of the door to get it to register as closed, otherwise the light stays on and the oven won't start.