Summary: We bought a Panasonic NN-SD797S microwave back in October 2011 and it has completely stopped working after moderate use. From the beginning the door had required a hard push to close which was quite annoying. However, now the door mechanism has completely failed( July 2013.) My wife called couple of local appliance repair shops, and they all said don't bother repairing this unit.
Pros: Easy to use
Cons: Did not meet expectations, Poor quality, poor design
Summary: Stupid controls and shoddy construction. Microwaving was OK - maybe 3 out of 5 starts). About 14 months after purchase door would not close properly. Have a co-worker with the same issue as well. This means that the internal switch does not sense the door is closed and it will not activate the microwave.
Summary: I bought this in Oct of 2012. It started giving us issues about a year later and it has officially died on 2/1/2014. Nice looking product but it ended up being junk that the company wouldn't stand behind. There is a 1 year warranty period but once you are outside of that there are no exceptions.
Cons: Did not meet expectations, Poor quality, company doesn't stand behind product after 16 mtgs
Summary: After years of empty promises from other microwaves I am absolutely thrilled with my Panasonic Inverter! Defrosting is a dream, the power is outstanding and just look at those sleek looks! The knob is a retro lover's dream yet it is modern with every feature you can think of and a few that you didn't know you needed! Thank you Panasonic!
Pros: Inexpensive, Compact, Easy to use, Durable, Exceeded expectations, Convenient
Summary: I loved this microwave until last week. Something malfunctioned within the door latch so even when the door is closed the heating element does not function. My husband has always been bothered by how noisy it is to shut the door so perhaps it was faulty from the start. Needless to say, in less than a year and a half a nearly $200 microwave is useless. I expected more from Panasonic.
Summary: Quality of Panasonic's microwaves has gone down sharply in past few years - its our second microwave to break down in less than 2 years. Cannot keep replacing them so frequently. Panasonic should only make microwave ovens if they can manufacture a quality product. Would not recommend it to any one.
Pros: Easy to use, Convenient
Cons: Did not meet expectations, Poor quality, poor service