Summary: The model number is different, but that's what happens when you buy it 10 yrs. and 9 months ago. Yesterday evening, it died, so we went shopping and purchased this one to replace it. It already had the cabinet space custom made to fit the old one. I had always been very happy with it and was sad to see it go. I have absolutely no negatives to report. But, I'm glad to have found the same model.
Summary: Nice to sit back and wait while this microwave cooks a delicious breakfast, lunch, and dinner for me. Fish setting works great for chicken. Like the constant microwave heat because it cooks food much better than high-low microwaving. The Inverter turbo defrost very reliably defrosts frozen food quickly and fully making it ready to cook using the sensor cooking.
Pros: Inexpensive, Easy to use, Durable, Exceeded expectations, Convenient, huge interior for turkey
Summary: I purchased the item in Feb 2013. In August 2013 I receieved an H98 error. Which according to Panasonic means the units "brain" needs replaced. The item is under warranty, but Panasonic has been impossible to deal with. They referred me to a service center over 2 hours away. I refused to drive 2 hrs to repair a microwave under warranty. I have made at least 6 calls to their warranty department to be told I would be contacted back within 24-48 hours with a resolution.
Summary: This microwave came recommended and the price was good. The unit cooked food nicely. However, shutting the door always seemed to be hard and unnecessarily loud. Also, the features on the keypad were lacking. For example, I could really have used the "Cook 2 minutes" or the "Cook 3 minutes" or even the "Add 30 seconds" functionality of other microwaves. After about a year, the unit seemed to get harder and harder to close.
Summary: This is the second identical unit we bought and it has the same problems as the first. On the first unit the door would not open after a very short time of usage. Then the inverter quit and the repair was higher than the replacement cost. We bought a new identical unit because it is installed in a cabinet wall with a designated opening to fit this model. The second unit was just over a year old when the same problem started with the door not opening.
Summary: My unit was manufactured in June of 2011. It died in July 2013. I don't think I even owned it 18 months. I estimate the usage to about 4 or 5 times a week. I got a H97 error code on the screen. After reading the other reviews on this web site, I don't think I will be wasting my time taking it to a reapair shop. And I know I will NOT be buying another Panasonic microwave. What a waste.
Pros: no pro's
Cons: Did not meet expectations, Poor quality, short life span, expensive to repair