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Dummy.190587
7.1 out of 10

Panasonic NN-SN797S

Full Size 1.6 Cu. Ft. Genius Prestige Countertop/Built-In Microw Read more

Best Price at Amazon

Reviews and Problems with Panasonic NN-SN797S

Showing 1-10 of 61
Overall 2
2.0
Value for money 2
2.0
Features 8
8.0
Ease of use 8
8.0
Overall quality 2
2.0

Poor Latch Design

Engineer, Panasonic
30 November 2014
  • Pros: Easy to use
  • Cons: Did not meet expectations, Poor quality
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Overall 4
4.0

I loved this machine for two years

George E. Isaksen, Amazon
23 November 2014
  • Summary: I loved this machine for two years, then it broke my heart. I had the same experience as many other reviewers, in that the door no longer seats properly when closed and so there is no heating action. While it was working, it was great, but two years seems like a pretty short life span for an appliance like this. Wake up, Panasonic! This seems like a pretty minor problem with an easy fix which is making your company look like microwaved doo doo.
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Overall 4
4.0
Value for money 2
2.0
Features 6
6.0
Ease of use 6
6.0
Overall quality 4
4.0

Poor quality

DMA, Panasonic
3 October 2014
Overall 2
2.0

Panasonic takes the cheap route, resulting in short-lived microwave function.

Joe G. "Joseph Guida MD", Amazon
29 September 2014
  • Summary: The door hook assembly is manufactured from cheap plastic, which over a period of time will wear, resulting in ineffective closure of the microwave door. If the safety switch interlocks function (and they should) as they should, the microwave will eventually not respond as the door is closed. The plastic door "keys" will not engage the door hook assembly properly and the unit will be on but the microwave bulb will not energize.
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Overall 4
4.0

A Throw Away Microwave

Danny, Amazon
13 September 2014
  • Summary: A Throw Away Microwave Works great until the door latch breaks. This is the third of this model from Panasonic that we have had to replace. Each of the 3 units we purchased has lasted about 2 years. The upper plastic door latch brakes and leaves the unit inoperable. We are always careful when shutting the door since we know the problem. I'm taking this unit back to Costco and present it as a gift for their purchasing department.
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Overall 2
2.0
Value for money 4
4.0
Features 4
4.0
Ease of use 4
4.0
Overall quality 2
2.0

Not Satisfied

Man, Panasonic
2 September 2014
Overall 4
4.0
Value for money 2
2.0
Features 10
10
Ease of use 10
10
Overall quality 6
6.0

Great performance until door latch/interlock fails

Delta November, Panasonic
27 July 2014
  • Pros: Inexpensive, Easy to use, Convenient, inverter function
  • Cons: Did not meet expectations, Poor quality
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Overall 2
2.0

Poorly engineered. Do not buy.

ghanderson77, Amazon
20 July 2014
  • Summary: As with many others, both here and elsewhere, the poorly-engineered door latch system failed after 3 years. For the last several months the door required slamming multiple times before working. Now it does not function at all. Take your money elsewhere.
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Overall 6
6.0

Cooks fine, operates easily

FP, Amazon
3 July 2014
  • Summary: Cooks fine, operates easily. Poor choice for a countertop model: a) the door latches take so much force to close that you wind up pushing the whole unit across the counter b) the display is inset behind the metal faceplate, so that you can't see the top half of the numbers while standing in front of it trying to program it.
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Overall 4
4.0

Works just fine until the door latch goes bad

RFT, Amazon
7 June 2014
  • Summary: I bought this at Costco 2 years ago. It was a spur of the moment purchase to replace a Sharp that was on its last legs. The price was right, but, you get what you pay for. The microwave did just fine until about 18 months when we had to nearly slam the door shut. It has degraded since.. The microwave still runs, but it takes some pushing and pulling and slamming of the door..
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