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This product has a FreakScore of 9.4 out of 10 based on 92 scores.
I bought this at Best Buy, hoping a more expensive "Panasonic" would perform better. Alas, this has not been the case. After about 10 months (?) it just stops working. I plug in a time and the only thing that happens is the timer counts down, but does not initiate cooking. I unplug the unit and wait about 5 minutes and then it mysteriously starts again. By this time, I have used the stove top to cook whatever I needed. This one really has an issue. It has been more than one year and Best Buy is not really interested in my problem, although they suggested I lug it in to their store. Since the problem is intermittent (maybe 4 times a week) it not always is on the blink. Bad product or highly defective unit.
Purchased the Panasonic NN-ST661S and immediately it made a noise when in use. At first thought it may need time to "settle" after bringing it home, yet the noise persists. Called store within a week of purchase and have been trying to get it replaced since, no luck yet. Purchased Panasonic in the past and always been satisfied, looks like this time around may have just gotten a lemon. Otherwise seems to work fine.