Excerpt: I have only had this for just under a week so kind of hard to judge how long it will last but so far it works great. I like the way it looks on my counter and works pretty much just as well as my previous microwave that just finally gave out after many years.It's a little light which makes it feel a little cheaper and not as well made as others but other than that it's been good.
Panasonic® 1.2 cu. ft. Family-Size Micro, Staples
10 June 2014
Excerpt: Service was awful when it stopped working 4 months after the 1-year warranty. I had paid $25 for the extended year but turns out, that was only concurrent with the 1st year. Now I am rewriting my review because something happened and it timed out, even though I am writing more than 400 characters!I never liked how it went dark inside to cook so I couldn't see if anything was boiling over.
I am happy with the microwave but we receives an open item that was used
Jack Spradling, Amazon
31 May 2014
Summary: I ordered the Panasonic NN-SN651B to replace our deas unit. I paid overnight Saturday delivery only to receive a unit that had been previously opened and used. I am the type of consumer to purchase refurbished equipment but I do not appreciate grease, scratches and mars on equipment that I have paid NEW, Unopened prices for. We need the microwave, so we cleaned it and we are using it. I am extremely disappointed that we were shipped previously used equipment.
Summary: All in all a good unit and I would buy it again.
Pros: I have had this quite a while now. and I do like it. Has the keep food warm that works fine, Reheats food well. Popcorn pop the whole bag for a change.
Cons: It is louder than the one it replaced, not that bad really. Door needs to be closed with some force, took me a while to get used to that. No light when the door is open. For all of that I will take one egg off.