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Dummy.190587
8.5 out of 10

Panasonic NN-SD997S

Luxury-Full Size 2.2 Cu. Ft. Genius Prestige Countertop/Built-In Read more

Great Deal: $269.96

Reviews and Problems with Panasonic NN-SD997S

Showing 1-6 of 6
Overall 4
4.0
Value for money 2
2.0
Features 8
8.0
Ease of use 8
8.0
Overall quality 2
2.0

2 years? That's it?

SimonNelson, Panasonic
27 June 2014
  • Summary: For what's meant to be a premium microwave oven, our family got approximately two years of use out of it before it suffered the killer H97 error. As was the case for many other owners of this model, it was actually less expensive to replace it than have it fixed. We were obviously not impressed, and switched to another brand of microwaves.
  • Pros: Easy to use, Convenient
  • Cons: Did not meet expectations, Poor quality
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Overall 4
4.0
Value for money 4
4.0
Features 8
8.0
Ease of use 8
8.0
Overall quality 2
2.0

Low product quality

zhd, Panasonic
26 April 2013
  • Summary: Only used for about 5 yrs and it stopped with error code H97.
  • Pros: Easy to use
  • Cons: Poor quality
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Overall 4
4.0

Has one fatal flaw - beware

David in Schaumburg, ABT Electronics
9 June 2012
  • Summary: I replaced a Sears Kenmore microwave of similar power and capacity. The Kenmore was damaged by lightning or I'd still have it. I bought this one because it was large, had the right power and similar controls. I was prepared to really like this appliance. I liked the inverter power control. I liked the way it looked. It had good reviews. I have to say that I've been disappointed.
  • Pros: Attractive Design, Easy To Clean, Easy To Install, Powerful, Simple Controls, Simple Display
  • Cons: Heats Unevenly, Interior light is too dim, Raised turntable, Turntable always on, Unstable Tray
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Overall 4
4.0

defective

Steve C, Amazon
29 December 2011
  • Summary: I ordered the microwave and a trim kit from amazon and installed it in my cabinet. That was a breeze. Microwaved a cup of water to test it - hooray, we're done. A short time later, went to actually use the microwave for cooking. Press start, it waits about a second, then stops. No cooking sound or turntable movement. Went through the troubleshooting, took it out of the cabinet and tried another outlet, called Panasonic and they agreed it was defective.
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Overall 4
4.0

Product Disappointment

WCT, Amazon
4 May 2011
  • Summary: This Panasonic product started out good but quickly degraded into a product that needs serious production review. A month and a half after purchase the interior cabinet light started to flicker when the door was opened. Today, less than two and one half months after purchase, the unit is now at an authorized Panasonic repair center due to the fact that when the unit is started it trips which ever 15A or 20A circuit to which it is attached.
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Overall 4
4.0

Faulty interior coating

BBwriter, Amazon
17 February 2011
  • Summary: I'm genuinely stymied as to what microwave to buy. I thought the Panasonic, reviewed here, would be a great choice based on the overall Amazon ranking and Consumer Reports' rating but within a month of receiving the unit (purchased via Amazon.com) I noticed that the enamel coating on the interior compartment of the microwave had separated at one point from the walls.
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