Summary: For what's meant to be a premium microwave oven, our family got approximately two years of use out of it before it suffered the killer H97 error. As was the case for many other owners of this model, it was actually less expensive to replace it than have it fixed. We were obviously not impressed, and switched to another brand of microwaves.
Summary: I replaced a Sears Kenmore microwave of similar power and capacity. The Kenmore was damaged by lightning or I'd still have it. I bought this one because it was large, had the right power and similar controls. I was prepared to really like this appliance. I liked the inverter power control. I liked the way it looked. It had good reviews. I have to say that I've been disappointed.
Pros: Attractive Design, Easy To Clean, Easy To Install, Powerful, Simple Controls, Simple Display
Cons: Heats Unevenly, Interior light is too dim, Raised turntable, Turntable always on, Unstable Tray
Summary: I ordered the microwave and a trim kit from amazon and installed it in my cabinet. That was a breeze. Microwaved a cup of water to test it - hooray, we're done. A short time later, went to actually use the microwave for cooking. Press start, it waits about a second, then stops. No cooking sound or turntable movement. Went through the troubleshooting, took it out of the cabinet and tried another outlet, called Panasonic and they agreed it was defective.
Summary: This Panasonic product started out good but quickly degraded into a product that needs serious production review. A month and a half after purchase the interior cabinet light started to flicker when the door was opened. Today, less than two and one half months after purchase, the unit is now at an authorized Panasonic repair center due to the fact that when the unit is started it trips which ever 15A or 20A circuit to which it is attached.
Summary: I'm genuinely stymied as to what microwave to buy. I thought the Panasonic, reviewed here, would be a great choice based on the overall Amazon ranking and Consumer Reports' rating but within a month of receiving the unit (purchased via Amazon.com) I noticed that the enamel coating on the interior compartment of the microwave had separated at one point from the walls.