Summary: First one I bought only lasted 2 months before it had to be repaired. After the repair it lasted 2 years. The second (most recent one) only lasted 1-yr & 3 months (no longer under contract). The problem both times is with the door. The microwave doesn't recognize that the door is closed, so it will not cook the food. Wish another brand had inverter tech, I'll never by another Panasonic again.
Summary: I've read some of the poor experiences that some other customers have had, but I cannot echo their sentiments. We've had this unit for over two years, and it has performed flawlessly since the day we plugged it in. The Sensor Cook feature is fantastic, producing al dente vegetables every time, no matter how much or what kind of vegetables we put in. We're in the process of moving, so I'm getting ready to buy the very same model for our new home.
Summary: We have had our Inverter Microwave for two months, and I can honestly say it is my very favorite appliance. Everyone I know has heard about how great this appliance is. The Sensor Cook is fantastic. I have cooked everything from rice to asparagus in it, and it is perfect every time. It took us about five minutes to get used to the dial instead of buttons, and now I use it constantly. It does not overcook!
Pros: Easy to use, Durable, Exceeded expectations, Convenient
Summary: Exactly one year and a few days after purchase and less than a year of service the unit refuses to work. The unit will not cook upon request, although everything else seems fine. The clock works, but the timer will not work consistently when requested. Must be some crazy interlock system that is failing. When you are into the trim kit for near the cost of the entire unit, you feel compelled to buy another Panasonic and hold your breath.
Summary: I bought this unit Christmas 2012 and it was exactly the size and specs that we wanted. Many options that we don't use but still very functional. Now, however, in early 2014 the unit does strange things. The turntable does not stop when the unit door is open and the light is on. Kind of creepy, and worse you have to slam the door to get the unit to engage to cook.