Summary: I understand what a lot of folks are saying about the dial for time, the light, the door, etc and if those issues were not present, this oven would get a 5-star rating. Having said that though, we use it at work so it gets used all day by a number of different people and we've had it for several years now and never had a problem with anything.
Summary: Less than a year old, now runs for a few seconds and stops with the code "H98" on the display. A web search shows that this code means the inverter is malfunctioning. I think Panasonic has not yet perfected their inverter technology. Basically an inverter is a module of complicated circuitry which replaces the old simple and bullet-proof transformer.
Summary: This was purchased in September of 2011, and I was thrilled with it for about a year. Right out of warranty, the dial stopped working; that is, when turned, it began registering totally random numbers instead of numbers in sequence, to set a cooking time. "Rebooting" seemed to help a little, but it still was not functioning properly. This has been used only by two adults, and I mean senior adults.
Summary: I could not believe that after just a year this microwave would stop working. I called the company and they have terrible customer service. They said parts are covered and I needed to pay over $80 in labor! crazy.
Summary: Family has had this microwave for over 6 months with no issues. The dial control is a good feature and makes setting the cooking time very easy. If you go past a certian cooking time, turn the dial the opposite way to decrease the time, much quicker than pushing a button. Only issue is closing the door, it requires you to push the door close.
Summary: We've had this microwave for 9+ years and it has been great! It's very powerful and eazy to use. We need to replace it due to the door not wanting to register that its closed all the time....it has been through 9 years of daily usage! Looking at buying another one.
Summary: I bought this microwave on the cheap at Costco, without paying too much attention to the features, because I'd just moved in and desperately needed a microwave. Sorry I rushed, because I ended up hating almost everything about this thing. Just a few of the negatives: - stupid dial turner to input the time. Takes WAY too long to input the time, vs. a standard number keypad. Guests at my home had no idea how to get the thing to work.
Summary: I bought this model back in Sept of 2011. Around August 2012, the microwave starts to give me trouble. The door won't close properly, therefore can't heat things up. Bring it to one of the authorized repair shop. They tried to fixed it, brought it back but still not working properly. Sometimes it worked and other times just darkness. In addition to that, the turntable doesn't work anymore. So brought it back to get it fix for the second time. Brought back after a week.