Summary: It is, and functions as described. I did call their customer service about a question I had of which they did not have an answer, -- quickly got back to me with a moment on hold with the right answer. For me, some of the functions are layered to far below to re-do if change, e.g. the Clock.
Summary: Read some of these reviews on this item before purchase but the good reviews outwayed the bad ones so we decided to purchase this guy. After 4 months it completely shorted out and won't turn on now. What a terrible product.
Summary: I was really happy with this microwave, but it just went dead yesterday, 13 months after purchase. This was one month after the warranty ran out, as others have stated. Appliances should certainly last longer than a year, as they used to!!