Summary: Didn't even have this 2 years and it broke. We had issues with the door closing as well. But it just totally stopped working the other day..they wouldn't do anything about it unless I wanted to pay for labor which was just as much as a new microwave.
Cons: Expensive, Did not meet expectations, Difficult to use, Poor documentation, Poor quality
Summary: The first one lasted about three months, then the invertor blew. it was replaced under warranty. The second one lasted six months, same problem, as well as a door latch issue. Again replaced under warranty. The third one is still running, a little over one year now. Living in fear. It is now having door latch issues again. Absolute JUNK!!
Pros: Easy to use, great looks.
Cons: Expensive, Did not meet expectations, Poor quality, poor electronics., too many problems.