Summary: Other users report problems with the magnetron and the control panel. One of the biggest gripes is that to get repairs the owner must transport the microwave to the nearest support center, which might be over 100 miles away. Moreover, after the first year the warranty does not cover labor, which can cost more than replacing the microwave.
Pros: Heats and defrosts very evenly, Large capacity, Accurate cooking sensors, Lots of features
Excerpt: Do you need a large, powerful countertop microwave oven at a very affordable price? Then you seriously should consider the Panasonic NN-H965BF Microwave Oven. It's large 2.2 cubic foot capacity and 1,250 watts of power will easily fill the bill. Add to that, a cooking sensor feature that automatically adjusts the power level to calculate the cooking or reheating time as it operates and you have a real winner.