Summary: Came to amazon shopping for a replacement for this exact model, and felt compelled to leave a review. Had this microwave for 3 years when it stopped working. Bought this exact model again because we wanted easy installation. It definitely was an easy install, but the second one lasted less than a year. It was bad value at the $200 we spent on in last time, and worse value when it costs closer to $300.
Summary: Just received the package from UPS. Notice I said package and NOT box, because there is no box! It arrived in a top and bottom cardboard trays shrink wrapped together and in foam trays. Sides are unprotected. Needless to say the oven has a large dent on the bottom edge. Having been in the Transportation industry since 1978 I can tell you this is ABSOLUTELY INADEQUATE packaging.
Summary: This microwave is very sturdy. The door sounds solid when closed and the oven is working well. When it arrived there was no visible damage to the packaging but significant denting of the back left outside of the cabinet. The interior was not damaged so the installer straightened the cover as well as he could and installed it as planned. When installed that damage was concealed.
Summary: I've had this installed for about 6 weeks. It is easy to use and has plenty of power. I this the platter is a bit small but it has not been an issue yet. The venting and lighting are nice features.