Summary: This microwave worked really well up until today. It was purchased mid-November 2009, and now it's having issues. When I start it, the heating element works and when it cycles off for a second or two, it doesn't turn back on. The microwave continues running, but it's not heating anything. Great! Thankfully, I bought an extended warranty through SquareTrade and I hope the experience with them is good so I can hurry up and buy another one.
Summary: This microwave slides left to right and turns in order to heat evenly and accomodate certain size casserole dishes, but there is a problem. It needs a part, like an arm on a record player, to stay in a certain position for it to turn. When it comes out of place, like an arm out of socket, it doesn't heat properly and part of the item is hot and overdone at times and other parts cold.
Summary: Purchased in Oct 2009; installed in new home for use starting in December 2009. Within first month, oven would not heat or did so erratically. Warranty work to replace a circuit board to fix that problem. At the one year in use mark, the rotating plate/tray began to jump off track; another service call diagnosed a melted gear in the drive motor (supposedly a known design flaw based on plastic parts in a hot environment). Currently requesting warranty repair through LG.
Summary: The shaft that connects to the turntable melted, and no longer rotates the platter assembly. This started happening about 6 months after I purchased the unit. I'm fairly certain this is a design flaw. Unfortunately I didn't call LG in time, and the warranty was only 12 months. So I have to buy the whole platter assembly just for the burnt shaft which will cost you over $50 with shipping. Other than that I liked the styling, features.
Summary: It looks good but beauty only gose skin deep. We bought this item 18 mo. ago and it been out for major repairs 5 times. Four occured the 1st year. We had it 1 week and the warming light and oven light would blink on and off if you opened the door to check the food, and a rattle in the upper right corner. It took a control board to repair the blinking, no repairs for the rattle. Sent out again for the rattle, no repairs.
Summary: Well really it stands for Lucky Goldstar and their products are still the same junk that they first started with. Well that's what the Warranty Repair Guy said. DO NOT BUY ANYTHING LG!!!! As per the people that have to fix them.
Summary: Pros: Cooks well. Great features for sensor cooking. Like the buttons on bottom. Rotating & articulating cooking try results in more even cooking -i.e. less hot/cold spots. Cons: It is very noisy.
Summary: I purchase this oven to replace a Sharp countertop model I've had for years. The only reason I replaced it was because I remodeled my kitchen and I wanted to free up as much counter space as I could so I went to this LG over-the-range microwave and I'm sorry that I did. This LG can't hold a candle to my old Sharp. Using the re-circulating vent sounds like a frieght train and hardly removes any smoke at all.