Summary: The installation is a bit tough if you have never done it before. I tried and ended up paying a handyman to do it for me.The product itself was a great value. I have had no problem with it and am very happy with the features it has.
Summary: We had this appliance installed more than 2 years ago. It has functioned fairly well, but it is the most annoying kitchen appliance ever. The fan motor is so loud, it is impossible to carry on a conversation in the kitchen without shouting while it is in operation. The "beep" when it is finished is ear-splitting. And again, in a minute after completion and for each minute after, it persistantly reminds you to that its finished with continuous beep-beep.
Summary: Bought my LG in '07 and I've never once had a problem with it. I dont know what these other people are talking about, perhaps they bought theirs off the back of a truck. Love mine. All my function buttons work fine, its never stopped heating up food. Quite the opposite, it sleek and works like a microwave should.
Summary: I'VE OWNED MINE FOR ABOUT 6 MONTHS. IT HAS BROKEN DOWN THREE(3) TIMES. ALL FOR THE SAME REASON (MAGNETRON). AVERAGE TIME TO FIX IS ABOUT 2 WEEKS FOR ME. IT IS CURRENTLY IN THE REPAIR SHOP AND I DON'T HAVE A WORKING MICROWAVE IN MY HOUSE. LG CUSTOMER SERVICE IS A JOKE AND SO ARE THEIR PRODUCTS. FUNNY THING IS THAT I AM NOT LAUGHING.
Summary: This piece of rubbish died within a week of delivery. It magically resurrected by the time the maintenance guy came out but now, six months later, it's gone again. All the lights, whistles and bells work but it does not heat. Really disappointed. I just wish I could give it minus stars.
Summary: I had aproblem with the door and someone was out to fix it within 3 days. It was an assembly problem. A new door was installed cheerfully. The control are easy to use and understand. The turntable off function is weird. It moves back and forth instead of just staying still when you want to defrost a long piece of meat or something that would not turn inside. Not sure about this feature.
Summary: After 8 months, the inside paint on the microwave started coming off. After several calls to LG tech support (and having a technician come out to my house), they refused to fix it since it was "cosmetic". There is no exclusion on their warranty sheet for cosmetic issues, and it was obviously a failure in materials and workmanship. They don't stand behind their products.