Summary: Purchased an 1813SW (White) model few years ago from BB. I liked the duel the dual fan with charcoal filtering. First, the plastic handle broke after a year and a half. Fixed it, then a week later the keypad died and blew the thermal fuse. Replaced the fuse but couldn't replace the keypad after that without paying more than what it's worth.
Summary: Very happy with this purchase. Looks wonderful in my newly remodeled kitchen and it is so nice to have a microwave installed rather than taking up my counter space. Many functions, love that there is a removable shelf so more than one item, or larger items can be put in depending on your needs.
... I received didn't work at all and Amazon was great about replacing it
18 October 2014
Summary: First one I received didn't work at all and Amazon was great about replacing it. Second one worked for 18 months, which is not too cool with a 12 month warrenty. I believe the problem is a door interlock switch which requires removing the unit for servicing. That's not going to be fun because the junky sheet metal connection to the vent was so loose that I had to wrap it with sealant and tape to stop the air from leaking inside the upper cabinet; without that step the...
Summary: I purchased this microwave 2 1/2 years ago. This is the quietest microwave I have ever owned. It also is the first above the stove mount microwave I have owned. Recently this microwave started turning the exhaust fan on when in use, even though I did not press the fan button. I have used this microwave very little. It still looks new. It is only used for reheating food, popcorn, and cooking 5 minute weight watcher dinners.