We bought this in July 2014 and it's now December ...
L. Lawson, Amazon
3 weeks ago
Summary: We bought this in July 2014 and it's now December and it's having issues. As others have mentioned, we have the issue of it not turning off when the door is shut. Off to call customer service and hopefully get a replacement.
Summary: If I could rate this zero stars I would, but that isn't an option. Looks great but after 14 months it doesn't heat anything anymore, so who cares what it looks like. Warranty is 12 months so if it goes out after 14, like mine, you basically have to throw it in the garbage since Kitchenaid is absolutely no help and won't give any grace period on the warranty. Made in China, says it all. Don't waste your dough on this!
Summary: Works fine when it works but sometimes when I close the door (when I've removed the food and now its empty) the light stays on and the turntable rotates. It seems to stay on forever... after awhile I open the door to stop it and then have to leave the door open so it doesn't turn back on when I close the door. Its not cooking (I've tried placing food in it and after a few minutes it doesn't heat so Im assuming the microwave power is not on). Very strange.