Summary: Didn't last a year. Turntable quit turning and soon it started to smell like it was burning. I have had 2 microwaves in my lifetime. They were not kenmore and lasted 15-20yrs. I will never purchase another kenmore microwave! Looked nice and had alot of features but did not work well. Very disappointed! I would not recommend this microwave to anyone.
Summary: The turntable on this machine stopped. Were told to go to local Sears. They said they'd get fixed or replace. We got back same machine and found teeny note that said to have replaced by seller. Since I cannot find the place to give a great big SHOUT OUT TO 4-to-1 Sellers here it is -- they were WONDERFUL. Am annoyed by the continual buzzing to remind me that something has finished cooking and find the popcorn setting to not be forgiving ...
Terrible, touch pad stopped working after 10 months
Jennifer R. Morgan "morganreader", Amazon
13 August 2013
Summary: I bought this directly from Sears, I wish I had gone to Walmart and just bought a cheap 60 dollar microwave. It's very loud and after 10 months of use most of the touch pad no longer works. What a disappointment. I would have expected this product to last longer than a year.
Summary: I HAD THIS PRODUCT FOR 8 MONTHS, IT SPARKED OUT, NOW AMAZON WILL NOT HONOR THIER WARENTY! ITS ONLY A 90 DAY RETURN, SO TAKE MY ADVISE, DONT BUY IT, YOU WILL HATE IT!!! AMAZON JUST SENDS YOU THOUGH A LOOP, TALKING TO THE SAME CUSTOMER SERVICE GUY, WHO KEEPS SAYING ITS NOT OUR PRODUCT. THAT'S FUNNY BECAUSE I FOUND IT ON YOUR WEBSITE!!! HONOR YOUR WARENTY, NOT FOR 90 DAYS FOR A PRODUCT THAT SHOULD LAST FOR 2 OR 3 YEARS!!!!
Summary: It gets too hot on" high" for almost ev erything. It took me a couple of weeks to figure out the power usage. I'm just beginning to understand it. I had a "do everything" Panasonic for many years. IT WAS THE BEST. i DIDN'T WANT TO SPEND THE MONEY TO REPLACE IT EXACTLY AS i PROBABLY WON'T BE USING IT AS MuCH.
Great piece of equippment. Outstanding customer service!
11 July 2013
Summary: I originally had this sent to my new home before a move so that it would be waiting when I got there. Of course it ended up stolen. The merchant was very gracious and sent another one. Upon recieving it, and ever since, it has been a very reliable and high quality aspect of my household.