Summary: Was given this microwave three years ago as a gift. It just stopped working one day and after talking to customer service they made it very clear that even if they sell a customer a defective product it's the customer's problem. Will never buy anything from Kenmore again.
Summary: We have hardly had this microwave for any time (our old one lasted over twenty years), and this one is already having problems. It will suddenly come on and run when you open the microwave door!!! without any warning that it is suddenly going to turn on!! Sears refused to replace it and basically just said "too bad so sad for you".. We will not be buying anymore "Sears Kenmore" products... Ever.
Summary: This Kenmore replaced the similar model # of a couple of years ago. The new one is definitely more poorly constructed (materials,etc.) It has a "sea level gimmick" that supposedly aids your microwave cooking. (Heh?) Attempted to heat a large frozen lasagna for the prescribed 20 minutes. The machine apparently over-heated and shut down 14 mins into the scheduled time. Upon cooling-down, the unit has performed OK since that month-ago incident.