Summary: Hadn't even used the slide-out oven drawer of this Microwave a dozen times over the past four months when the drawer door literally fell off as a result of the plastic inside frame screw holes breaking (part # AGM36400001). A replacement part costs $35.00 to have it shipped to me to fix it.
Summary: Was given this microwave three years ago as a gift. It just stopped working one day and after talking to customer service they made it very clear that even if they sell a customer a defective product it's the customer's problem. Will never buy anything from Kenmore again.
Summary: We have hardly had this microwave for any time (our old one lasted over twenty years), and this one is already having problems. It will suddenly come on and run when you open the microwave door!!! without any warning that it is suddenly going to turn on!!