Summary: I purchased the "Beast," a year and a half ago, shortly before moving into my space efficient, uber cool pad. I had no idea (guess all that stainless prevented me from visually observing the size of this monster, how huge it is. Also I didn't even entertain the thought of returning it because even though I could have sent it back, The Beast weighed in at 37 pounds plus 20 pounds of shipping materials.
Summary: This is a big pile of junk. I have owned it for a year or less, the handle broke off, the inside is rusting and the paint is chipping off. I have NEVER seen such poor quality in my life. I will be throwing it in the dumpster and replacing it as soon as I can find one that I want.
Summary: The interior of this unit started cracking 3 months after purchase. I went through 4 months of hassles to get a replacement. When it finally arrived the replacement was defective. I'm waiting again for a replacement for the replacement! It's now 3 defective replacements and 8 months later. After the 3rd replacement arrived damaged and I had to insist for a refund I was charged a "10% usage fee".
Summary: I had this microwave less than 18 months when the grilling element started to spark and nearly set the whole unit on fire! Can't get it replaced because, of course, it's now out of warranty. Horrible. Don't get this microwave with the grilling unit.
Summary: I was looking for a microwave possessing 3 features: 1) it was supposed to be cheap 2) big 3) had a grill. I've been using this microwave for 4 months. No regrets so far. As a microwave it's mediocre. Nothing special. I wish it were more powerful (1000W...). But the grill function is awesome! It takes me an hour to grill crispy chicken thighs. In the middle it beeps. If you don't come and flip whatever there is being cooked over, then it just continues grilling.
Summary: I love the microwave but have been unhappy with the service I didn't get!! There was one small part missing - the small piece on the bottom that appears on all four sides to keep it even & not scratch a surface. I called the company they said I would hear from a tech. within 24 hrs. 4 weeks last I have not had one phone call. I was asked by Amazon how I liked the product & how it arrived.
Summary: This microwave was the worst thing I have ever had which completely surprised me because we had a Haier fridge at my work that was a beast & lasted forever (& is still working). I received this as a wedding present & we started having problems from the first week. First, the stainless steel on the outside started to rust, I was able to clean it off & chalked it up to the fact that we live in Louisiana so the humidity probably got to it.