Summary: The microwave is good in general. Our previous one (same model) last about 11 years and died. The replacement is very expensive but the vendor did a good job packing and everything is now fine.
Summary: When we purchased our house in 2005 we brought all new GE appliances for our kitchen. I have this microwave with a stainless steel look. Found out after the fact that none of the GE appliances we purchased were actually stainless steel they just looked like it.
Summary: I purchased my microwave when I redid my kitchen in 2005. It went out completely in early 2012. It quit heating and made a burning smell. I called GE and they said it was $99.00 for a service call, but would likely be expensive to fix.
Summary: I have owned this microwave for 2 years and it has already failed (even with infrequent use). Appears to be a defective control panel. I have no desire to invest any more money in this thing and will likely just throw away and buy another brand. Sadly, this has been my experience with GE stuff.
Summary: I own the slighty older version of this microwave. I agree 100% with the other individual who rated this microwave one star. One week out of warranty, the vent door on the front of this product broke. GE wouldn't honor the warranty and I made a mental note not to buy another GE product.
I try to buy the bad parts and it worth more than what the microwave ...
Luis A. Vellon "Lou", Amazon
7 August 2011
Summary: Barely use and stop working, I try to buy the bad parts and it worth more than what the microwave worth, never again, and the worst is that 36" isn't a standard size, hard to find for a reasonable price, people please stay away from this model don't waste your money..
Summary: I loved this microwave. After two years, the power died. The repairman said we had a bad board and for what it would cost to replace the board, we could buy a new microwave. I had been advised not to purchase extended warranties on appliances, I guess we should have. An expensive lesson!!!