Summary: We bought this unit in 2010 and just last week (2012) the magnetron failed (i.e. it won't heat food anymore). It only has a one year warranty and I had to wait 1.5 hours to speak with a GE customer service person who could only offer me a discounted parts and labor repair (about $120 after the discount) and could do nothing about the $100 service visit fee. So we will have to pay $240 just to fix the machine. Do not buy GE appliances. Bad product. Bad service.
Summary: After reviewing the features I went with this unit as the piece for remodeling my kitchen. After the installation, it looks fantastic with the other appliances. Love the features. All the bells and whistles of units that cost twice as much. I highly recommend. As for AJ Madison....the best company to buy appliances from....bar none...Exceeding great quality plus the dollars saved? Cannot be matched any where.