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This product has a FreakScore of 7.8 out of 10 based on 164 scores.
Purchased 4/23/2012 failed 5/24/2014, turntable doesn't turn, it doesn't heat or defrost. Well the keypad works and the light goes on and off! I would have much better quality from GE. I see my expectations were too high.
DO NOT BUY THIS PRODUCT!!
Shortly after the warranty expired the control keypad expired as well. This seems to be a common problem judging from other reviews and GE itself. Buyer beware.
Installed 14 months ago. Stopped heating 14 months after installation. Warranty is for 12 months.
2 months after warranty and DEAD.
Really a piece of junk.
Last GE I'll ever buy.
We owned it for a little over 3 years when the magnatron broke. GE will cover the part, but the service would be $280 to fix it!
This came with a new home, first unit lasted 6 months, replaced under warranty as it just died from one day to the next. New unit in, lasted a little over a year this time (out of warranty). Now the key pad says " short circuit - please service", then shuts off. Tossing it in the garbage as I would never pay to get this fixed...garbage product. I found this review as I was looking to buy a new model same company...never again as I honestly thought my case was "unique". Now I see a lot of similar reviews online...not very good and this company just lost another customer.