wasted hours on the phone and e-mail and lost work ...
28 January 2015
Summary: I bought this to replace an older version of the exact same product. It lasted 2 months. GE sent A&E repair out twice before they decided to send me a refund. I have now been two weeks without a working microwave, wasted hours on the phone and e-mail and lost work time waiting for the repairman.
Summary: I have the older GE model 1.4 Cu Ft. microwave made in 2005. It still works perfectly and I use it frequently. It has a few war scars inside (grandkids), but continues to work perfectly. I am thinking about buying a new one because the interior is yellowing and doesn't look "new" anymore. But it works great. I like that it takes up little counter space. It has settings for instant reheat "1" or "2" minutes.
Summary: Was originally very happy with this product because the steam sensor was an added measure of safety for my mother, who has dementia, to reheat her Meals on Wheels. I had her use the one-touch settings using the sensor to prevent burns and overcooking. However, the door was sticky right of the box, and if there had been other sensor microwave options in my area, I would have taken it back immediately.
Summary: One of the few minuses it has is that it slides on the microwave cart when you push the button to open the door, I prefer a handle but few are made that way any more. Will need to get some anti-slip pads for it. Folded a paper towel under the feet for now. It finishes with about 5 beeps, a bit much! One or two is sufficient to alert. I just try to stop it before it reaches zero. If not, it's not major, just slightly annoying.
Summary: Purchased this approximately 1.5 years ago. Manufacture date on microwave is October 2012. Sensor started failing a couple weeks ago. Now no power. Unfortunately this was my second one, same brand and model. Both units lasted less than two years. When it worked it was great but you should be able to get more than two years at this price.