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This product has a FreakScore of 9.2 out of 10 based on 130 scores.
The worst feature of this microwave is the overly complicated control panel. Most of the convenience features are unnecessary and could be eliminated making the unit much simpler to operate.
The touch pads to operate the unit are poor quality and don't always connect.
The unit has an off-gassy smell which I hope will fade someday. Leaving the door open causes the interior light to come on. The light in my old Sharp Carousel only came on during heating.
The door hinge seems way too weak for the job.
My old Sharp Carousel was infinitely better. Next time I'll do better research and not expect good quality just because the unit is a name brand.