Frigidaire is going to cash us out - customer service by the company is good, but the product is defective
Amazon Customer, Amazon
28 November 2015
Summary: When it worked, it worked well. However, our second one just died of the same issue as the first - major sparking from the element and burning up of the plastic surrounding it. I built it in so have had to remove and replace the trim twice.
Great machine but check it immediately when you get it! Don't wait!
E. Hupman, Amazon
21 May 2015
Summary: I must compliment this company for it's expediency and professionalism. I bought three (3) of these machines - this was the first. But my excitement turned to disappointment when several of the buttons did not work. I could not get "User Pref" to work so I couldn't even set the clock.
Summary: I could give it 1.5 stars for the number of years it worked, but it pains me to give it any stars. I purchased this microwave in November of 2013, and yesterday morning it died. While heating something, it made a loud noise and then just died.
When working it does so in an excellent manner. The first time it failed was after ...
Eric Harris, Amazon
26 November 2014
Summary: I first bought this microwave as part of a Frigidaire built in combo oven in 2008 along with a 5 year extended warranty. It has been a source of problems for the past 3 years. When working it does so in an excellent manner.
Summary: Love it. Beautiful microwave lots of bells and whistles I will probably never use but it looks great. Didn't take long but I was kinda bummed to see that it was shipped from literally 5 miles away and took a week to get here too bad a pick up option wasn't offrered.
Summary: We've had this microwave for a couple years. This microwave cooks well - has good power. Nice and big. The turntable works well. Its achilles heel is the door. Earlier versions of this unit had a big stainless steel grab handle.