Products sold are second hand or damaged with no resolution from seller
Lisa Fromm, Amazon
10 June 2014
Summary: I purchased a microwave listed as "New", but when it arrived and I opened it there were a small dents under the door that opened and the door was not level with the microwave and was damaged. When i wrote seller, I waited days with no resolution and am still waiting....very unhappy with the product and with their customer service.
Summary: have used this microwave for a few years and now have same problem as others where paint has chipped off inside and there is rust underneath. it still works but this doesnt seem safe, so i think i will get rid of it. i didnt buy this through amazon so cannot comment on that.
Summary: Junk. I purchased one of these microwave ovens for my office to heat up soup, coffee, etc.; after just over a year of very light use the unit has failed. The display, interior light, and turntable still work, but there is a distinct lack of heating. I plan to steer clear of Emerson small appliances in my search for a replacement.
Summary: I have had this microwave for a total of 6 years and it worked great every single time! Just last month the button to open it broke which made us damage it to get it opened and to never get to use it again. Bought it at walmart at the time. It heats up great and is a powerful microwave. It heated up foods very quickly and hotter at a shorter amount of time. We never had a problem before this happened. I don't understand how others try to "cook" in the microwave.
Summary: I think I'll pass up on buying this microwave. It may be cheap but it looks like it just won't last past 1 year. Thanks to the reviews I can save that $50.00 and put it towards a real microwave
Summary: This unit is a real risky purchase, do not buy from Emerson. it burnt my kitchen and blew up after 2 minutes of simple heating a frozen dinner. when I sent the unit to the company for safety inspection,they were so concerned about being found at fault they sent me inflammatory insults about howI was not keeping the unit clean, totally untrue, I am an immaculate house cleaner, and would never send the unit for service dirty. Very scarey..stay away.
Lived for 3 years then started turning on by itself
15 April 2013
Summary: Microwave was going fine for the past 3 years, then about a month ago it started randomly turning on by itself. I woke up at 2am and found the microwave with the light on, fan running, turntable spinning without anything inside. Now, whenever it is plugged in and the door is closed, the light, fan and turntable start going. Luckily I caught it, and it doesn't seem to heat while it turns itself on, or else it might have overheated and caused a fire.