Excerpt: I thought I was paying for a higher quality reliable appliance, but apparently wasn't. The documentation says that a turntable isn't needed, but actually it would work better with one. The touchpad brackets broke after 9 months. It was a good thing I purchased the extenced warranty.
Excerpt: Purchased as part of a package for complete kitchen remodel.. the microwave looks beautiful and matches all the rest of the appliances.. it works really well.. the two issues I have are for one thing the buttons dont light up and it's hard to see the button for the underside light and fan.. the fan is really noisy.. the microwave is physically falling apart.. we have had the module for the buttons replaced once already because the snaps that hold it on break..
Summary: Works great, but you cannot see the controls without a flashlight and a magnifying glass. Not only are the controls not backlit, but they are in a font that is too light to see. If you happen to carry the tool mentioned above, it is a great micro with great functionality.
Summary: It died after 4 weeks of ownership! It made a horrible loud noise and then smelled like plastic burning. I stopped and felt the food - completely cold - does not heat at all - just makes loud humming noise - wow 4 weeks! When we were using it you could never see the buttons as they don't light up.