Summary: I bought this microwave in 2010. It arrived with paper between the glass, which required a service call to remove. A few months later, the handle fell off. Bosch refused to honor the warranty, so we super-glued it back together. Recently, the control panel went, so it is going to the trash.
Summary: It's quieter than my old one, but boy they don't make appliances like they used to. Plasticy. Number pad hard to read, too shiny. The colon between the numbers continues to blink even after I set the clock. Had service tech come out and he couldn't figure it out either.