Summary: I bought this microwave in 2010. It arrived with paper between the glass, which required a service call to remove. A few months later, the handle fell off. Bosch refused to honor the warranty, so we super-glued it back together. Recently, the control panel went, so it is going to the trash. I would never buy another Bosch product. They simply do not stand behind their product. Very disappointing experience.
Summary: It's quieter than my old one, but boy they don't make appliances like they used to. Plasticy. Number pad hard to read, too shiny. The colon between the numbers continues to blink even after I set the clock. Had service tech come out and he couldn't figure it out either. He called Bosch and they told him this brand of microwave is designed that way. Think that's a load of you know what. No appliance or clock I've ever seen did the colon continuously blink.