Summary: Just like what other people have described. I had my microwave for 3 1/2 years and it stopped heating. Runs for 7 sec. and then shuts off. Just had service tech over. Minimum of 580.00 to repair could be as high as 850.00. Now we have to find another brand with the same size (we had purchased the trim kit to match the unit). There is obviously a problem that Bosh is not acknowledging. Recommend buying an extended warranty because you will need it.
hate bosch! my old cheap microwave never gave me ...
Jingcao Hu, Amazon
1 October 2014
Summary: Had exactly the same problem as other reviews -- it stopped working after 1 year, and shuts itself after 15 seconds. hate bosch! my old cheap microwave never gave me any issue. should have done research before purchasing this unit. thought bosch was a reliable brand, very disappointed!
Summary: Piece of junk. My old microwave has been running for 12 years. This one failed within one year, it simply won't turn on. A door switch had to be replaced. Now after several months, it failed again. it runs for about 20 seconds, and then shuts down. No heat was generated during the 20 seconds.
Poor product, worse customer service, and an alternative that fits the Bosch trim kit
20 August 2014
Summary: I want to add my experience to the litany of bad reviews of this product. Like most reviewers, my Bosch microwave died before its third birthday due to failure of the mag tube and inverter board. My local Bosch appliance specialist diagnosed the failure and said this is a very common problem. As another reviewer (and the Bosch specialist) suggested, I called Bosch to ask them to replace the failed parts.
Summary: My Bosche microwave, which was 15 months old in July, 2014, croaked and died. It would turn on, remain alive for a few seconds and die down. I had purchased an extended warranty at Lowes. When they deputed the repairman (A&E appliance repairs), he tried to diagnose the failure. He ordered a new control board and installed the same and yet the microwave would not work.
Summary: Like many others, we got this unit because it looks good, it is a Bosch product, and we had excellent experience with Bosch products earlier. Like many others, it failed after about two years. Like many others, the problem was the failed magnetron. Instead of paying $600+ to get the unit repaired, I did some research and ordered the magnetron online. Panasonic 2M261-M32, cost is approximately $60-$70 plus shipping. Make sure you get the M32 part, not the M22 part.
Summary: I am on my second one of these, which just failed. I put in an email to Bosch... let's see if they will fix it this time. Last time, it cost me $1K between a repairman (which could not fix it), a new microwave and an installer...
Summary: Just like what other people have described. I had my microwave for 1 1/2 years and it went out. Run for 3 sec. and then shut off. Just had service tech over. Minimum of 580.00 to repair could be as high as 850.00. Now we have to replace it with the same since we had purchased the trim kit to match the unit. There is obviously a problem that Bosh is not acknowledging. Recommend buying an extended warranty because you will need it.
Summary: Purchased this Microwave and oven combination with new kitchen remodel. The microwave has been a complete disaster. Fortunately we purchased a long term repair policy. However, we are on service repair #5. The repairman said the design was bad and you simply can’t fix it. BOSCH should recall this unit. Do not buy this piece of junk.
Summary: I purchased my home new 3 years ago and it has Bosch appliance throughout. I thought we were getting top of the line products but have been absolutely disappointed with all units. The latest issue is with our HMB5050. Microwave shuts off after 8 seconds. Reading throughout he posts it looks like this should be a recall issue. I have contacted customer service and I will see where this goes.