Summary: Pulled it out of the box, plugged it in and tried to heat up a 1/2 cup of coffee. 3-4 trials and 10 minutes later, we still had cold coffee. Called the manufacturer to ask if we we missed a step, nope. btw - not even a "that's too bad" or "we are sorry" from them. Everything about it worked, except heating up food! At least the seller expressed some sympathy.
Summary: I was at first really disappointed. It heated the bowl, not the food. Then I realized I had to hit the "cook" button before I keyed in the time and hit "start." Duh. I love this little powerhouse. It's half the size of my old one with every bit as much power. Cooks two hot dogs in one minute.
Summary: Bought this as a Christmas gift on the recommendation of a reviewer who found them in many hotels that he stayed at. It does seem to be a solidly built, dependable little unit, but after only six weeks of use, it's a little too early to tell. Will update.
Summary: It came in a too big generic cardboard box, which was damaged, without sufficient packing material. No original packaging was on the unit. It was dented in several places. It looked like it had fallen off a truck...if you get my meaning. It's goin back.
Summary: For a small microwave oven, this one is great. Glad I went with the reviews. Needed small oven for apartment, and this one fit the bill. I was really shocked that it arrived so quickly. I had free shipping and it arrived in just a few days from California via Fed Express. Thanks!