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SteelSeries Sensei
9.1 out of 10

SteelSeries Sensei

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Reviews and Problems with SteelSeries Sensei

Showing 1-10 of 35
Overall 4
4.0

Bad Support if you have a problem.

Axis Mundi "Cliff G", Amazon
6 February 2015
  • Summary: Worked for couple weeks, then the base set went belly-up. Just did not work at all anymore. Usual story, tried different cables, computers etc. to verify the failure. I have been through defects before but thats not the "huge" problem. It's the support.
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Overall 4
4.0

It keeps crashing the computer, forcing reboots. Tracking ...

Kindle Customer, Amazon
28 January 2015
  • Summary: It keeps crashing the computer, forcing reboots. Tracking is incredibly precise, but the on/off of the wireless drives me nuts.
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Overall 4
4.0

... is some trouble in this mouse, Not charging ,very bad!

peng zhao, Amazon
28 December 2014
  • Summary: There is some trouble in this mouse, Not charging ,very bad!
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Overall 4
4.0

Two Stars

John, Amazon
30 October 2014
  • Summary: My Mac didn't recognize this mouse for some reason so I had to return it.
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Overall 4
4.0

An Awesome Choice for Gaming( NOT NOT NOT, SEE UPDATES)

Zunaid Ahmed, Amazon
28 June 2014
  • Summary: Some problems that should be aware of: SEE UPDATE 2 1. When the mouse is first used. It may show full charge, but it is actually not, let it charge a couple of hours to fix the weird calibration. 2.
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Overall 4
4.0

It was nice

Kathy M., Newegg
24 November 2013
  • Summary: The bad thing is this mouse freezes up the Steel Series Engine sometimes and stops all my other Steel Series products from working. Disappointing.
  • Pros: I really liked it at first. The mouse was easy to customize, pretty responsive, and sharp.
  • Cons: Then... not even 9 months after buying it, the thing keeps freezing up and is totally unresponsive for long periods of time. I've updated drivers and firmware with no success. Really sucks
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Overall 4
4.0

8.1 Problems

David W., Newegg
10 October 2013
  • Pros: Seems like a nice mouse. Not too heavy, glides nicely.
  • Cons: The "SteelSeries Engine" software may as well be malware on Windows 8.1. As of right now it does not install, and will cause your OS installation to bluescreen. DO NOT INSTALL THE SOFTWARE. Without this software, I'm unable to use any of the advanced features of the mouse.
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Overall 4
4.0

Faulty Sensor and Slow Support

joshua p., Newegg
21 October 2012
  • Summary: Really hoping I was just unlucky and the support pulls through. I also hope they send me my replacement first, as the entire point of buying a mouse is to use it. I know some people have back ups, but I don't.
  • Pros: I like the shape of the mouse. I don't have to have my hand be in a shape like Logitech mice. The LEDs are nice, but wish you could turn them off via a mouse click. All side buttons now work. The XAI only had use of one side at a time. Better than the XAI.
  • Cons: The sensor and support. The sensor is bad on mine and it's been four days since I've last talked to SteelSeries on my support ticket. My XAI had this issue at the end of it's life, but not this bad. I overlooked it on my XAI, because I liked the mouse so much. I find the sensor itself to be more ...
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Overall 4
4.0

only for digital masochists

cayman, Amazon
5 May 2015
  • Summary: you have to download drivers and before you can use anything so I went to the address given on the manual which didn't exist so I had to trawl through the website to find the download I was looking for. After installation I was told I needed a critical update so I selected that, which then hung.
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Overall 4
4.0

imature software and after a fall from my desk wreck a bit poor build quality for its premium price in pros it ...

George Kasimatis, Amazon
30 August 2014
  • Summary: Doesn't work on glass, many dc's, difficulties in pairing in some cases, imature software and after a fall from my desk wreck a bit poor build quality for its premium price in pros it has good ambidextrous design which was the reason I bought it.
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