Summary: Worked for couple weeks, then the base set went belly-up. Just did not work at all anymore. Usual story, tried different cables, computers etc. to verify the failure. I have been through defects before but thats not the "huge" problem. It's the support.
An Awesome Choice for Gaming( NOT NOT NOT, SEE UPDATES)
Zunaid Ahmed, Amazon
28 June 2014
Summary: Some problems that should be aware of: SEE UPDATE 2 1. When the mouse is first used. It may show full charge, but it is actually not, let it charge a couple of hours to fix the weird calibration. 2.
Pros: Seems like a nice mouse. Not too heavy, glides nicely.
Cons: The "SteelSeries Engine" software may as well be malware on Windows 8.1. As of right now it does not install, and will cause your OS installation to bluescreen. DO NOT INSTALL THE SOFTWARE. Without this software, I'm unable to use any of the advanced features of the mouse.
Summary: Really hoping I was just unlucky and the support pulls through. I also hope they send me my replacement first, as the entire point of buying a mouse is to use it. I know some people have back ups, but I don't.
Pros: I like the shape of the mouse. I don't have to have my hand be in a shape like Logitech mice. The LEDs are nice, but wish you could turn them off via a mouse click. All side buttons now work. The XAI only had use of one side at a time. Better than the XAI.
Cons: The sensor and support. The sensor is bad on mine and it's been four days since I've last talked to SteelSeries on my support ticket. My XAI had this issue at the end of it's life, but not this bad. I overlooked it on my XAI, because I liked the mouse so much. I find the sensor itself to be more ...
Summary: As a product, the SteelSeries Sensei is decent. Wish I could say the same for their weeks-late, doesn't-actually-read, copy-pasting "customer service" on Zendesk. Your warranty is pretty useless if you want to return it through the manufacturer (even more so if you live in Canada, hefty...
imature software and after a fall from my desk wreck a bit poor build quality for its premium price in pros it ...
George Kasimatis, Amazon
7 September 2012
Summary: Doesn't work on glass, many dc's, difficulties in pairing in some cases, imature software and after a fall from my desk wreck a bit poor build quality for its premium price in pros it has good ambidextrous design which was the reason I bought it.