Summary: The mouse broke just after Neweggs RMA expired. They told me to contact Roccat. Roccat told me that it was covered under warranty but that I need to do the warranty replacement through Newegg. This went around for weeks until I finally gave up.
Pros: I've been using a regular kone for about 2 years now. Got this for my new gaming rig and it was amazing. Seriously perfect improvments to the original kone.
Cons: mouse wheel broke after 1 month. Mouse did nothing but sit on my desk. My original Kone has been to Iraq and back, dropped, thrown around, and basically been treated very badly. Still using my original Kone it works great
Great software, comfortable, easy to use, POOR laser.
Mr. Chris J. Popely, Amazon
4 June 2014
Summary: This mouse is great, it's got the most comprehensive software for a mouse you could ask for, it counts clicks, scrolls, distance moved. You can change, colour, speed, tracking, lift off distance and so much more. It even gives you achievements for distance moved, clicks and more! The downside, and it's HUGE, the laser is bad. When I say bad, I mean BAD.
Summary: I can never fault Amazon on any items iv'e ordered before. but this technical abomination is possibly THE worst mouse on earth. Having used many a gaming mouse this was my biggest faux pas. The scroll wheel went mad after a week then went totally off the rails at week 3. the led lights decided to flash like a strobe light.
Summary: This mouse gets a scroll wheel bug. Always. You can't escape it, then when the wheel grinds down the dust that slipped inside it finally starts to work again, but today, after waking the computer up, the lights and button configurations are not my own, I go into the mouse's files, my .cfg is gone.
Summary: What can I say, I read the reviews but still bought the Kone+ in June. I have been very happy with this mouse up until yesterday, robust and well proportioned (for my huge hands) and I liked the layout of the additional buttons. However three months later and the tracking has completely packed up. Be warned.
Summary: After just 3 weeks of use the scroll wheel completely messed up, and I would need to scroll six times for it to scroll once, an extremely common problem, just search roccat kone scroll wheel in google and you will see how ridiculous it is. I contacted Roccat about this, and they basically told me, too bad. I ended up just throwing this mouse in the bin, don't waste your money on it. Last Roccat product I will ever own.
Summary: Put simply, I warn you not to buy this product. The software is excellent, the mouse idea is excellent, but the built quality is disgraceful. Firstly the scroll wheel sensor developed a fault within a week, I sent it back and then the replacements laser died so the mouse was useless, replacement 2 the scroll wheel sensor failed again, replacement 3, the laser died and the fourth and final replacement, guess what? The scroll wheel sensor died.
Summary: Before you even think about buying this mouse, go on google and type in "rocat kone+ scroll glitch". This glitch can start to appear anytime, even on the first day you buy the mouse, the product is faulty; yet the company still sells it. My advice - don't waste your time and money, it looks flashy and has some nice specs but whenever you need to use the mouse scroll (is there anytime you don't?)... this mouse will fail you. Faulty hardware - rubbish support - 1 star.