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Evoluent-vm4r.33570907
9.2 out of 10

Evoluent VM4R

Great Deal: $89.95

Reviews and Problems with Evoluent VM4R

Showing 1-10 of 12
Overall 2
2.0

Plantronics Evoluent VerticalMouse

ROBERT W. ARMSTRONG, III, Amazon
25 March 2014
  • Summary: Did not solve the wrist cramping/tenderness problems. Probably a highly specific issues to my colleague for whom I ordered this device.
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Overall 2
2.0

Failed within a year

Susan Heher, Amazon
18 March 2014
  • Summary: As a right hander, who has to mouse left handed because of an old shoulder injury, this mouse was perfect. It did take getting used to. But it was only when I had to stop using it that I noticed what a difference it had made - as now my hand and wrist got so much more fatigued. And I had to stop using it because is failed. It simply will not turn one anymore. First, after a big Windows update last year, it appeared its drivers became incompatible with Windows 7.
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Overall 2
2.0

Stay away. I had issues with my mouse....and only got a 2/3 refund!!!

scoremaster, Amazon
15 October 2013
  • Summary: Initially I was very pleased with my purchase. I work 12 hour shifts and the mouse greatly reduced the strain on my wrist. The programmable buttons are nice. Limited, but nice. Ultimately, I ended up returning my mouse for a partial refund (which I was very displeased about). The PROBLEM: after about 7 weeks of use, the left-click button was failing between 5-10% of the time. Unacceptable. Make no mistake, there is a learning curve involved with using a mouse like this.
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Overall 2
2.0

Got Bad Unit and Learned about Poor Customer Service

Carl Castillo "me", Amazon
13 March 2013
  • Summary: I was mostly happy with this product after receiving it. Unfortunately, it soon began to simply stop working every few hours or so. Sometimes the light would go out and I would need to replug the USB cord, other times the light would stay lit and I would need to jiggle the unit for a few seconds to get the cursor to work again. I was unsuccessful at finding a customer service telephone number so email the company instead.
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Overall 2
2.0

Great Product, Terrible Company

Hawker, Amazon
25 July 2011
  • Summary: I bought this mouse about two months ago to replace an older version. I was very happy with the mouse, and as there are no alternitives, will continue to use the verticle mouse line of products. Unfortunatly, the customer service from Evoluent is terrible. The mouse ceased to function about two months after I purchased it. These things happen, and while annoying, isn't the end of the world.
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Overall 2
2.0

Terrible customer service

S. Johnson, Amazon
3 March 2011
  • Summary: I purchased this product about a year ago. It worked wonderfully and really helped my wrist and arm strain. About 2 months ago I experienced a problem -- the track wheel began slipping. I contacted customer service at Evoluent and they said they had seen this problem before. They advised me to use Super Glue on the track wheel to correct it. I tried this -- it did not work. I called back again and asked for a replacement.
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Overall 2
2.0

Horrible client services

Cebolas, Amazon
28 September 2013
  • Summary: Item worked well for around 4 months then suddenly the scroll stopped working. I've been trying to get the product exchanged for the past 2 months without success. I've been directed to different services within the company who just keep passing the issue to each other without any direct answers or help.
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Overall 2
2.0

Super Idee, aber die Wireless-Variante ist sehr unzuverlässig

Nicolas S., Amazon
11 May 2014
  • Summary: Ich rate davon ab, diese Maus in der Wireless-Variante zu bestellen. Die Verbindung brach immer wieder ab oder aber die Signal-Übertragung erfolgte nicht flüssig. Daher habe ich die Maus zurückgeschickt und mir die kabelgebundene Variante bestellt, welche einwandfrei funktioniert. Die Ergonomie gefällt mir sehr gut. Die Maus liegt gut in der Hand und man gewöhnt sich sehr schnell an die vertikale Bedienung.
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Overall 2
2.0

Idee gut, leider geht das Scrollrad schnell kaputt

Andreas, Amazon
2 May 2014
  • Summary: Leider ging das Scrollrad nach und nach immer schlechter und war am Ende nicht mehr zu gebrauchen. Passiert wohl häufiger. Müsste die Maus zurück schicken.
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Overall 2
2.0

Ergonomie?

Felix Jawinski, Amazon
13 March 2014
  • Summary: Ich kann beim besten Willen nicht nachvollziehen, was an dieser Maus ergonomisch sein soll. Vielleicht muss man auch eine viel kleinere Hand haben, aber der Abstand zwischen Daumen und Zeigefinger ist viel zu klein, sodass man ständig mit angespannter Handmuskulatur dasitzt. Nicht sehr angenehm und nicht anders als bei normaler Maus. Außerdem ist es ein Fehlkonstruktion, da Ringfinger und kleiner Finger immer auf derselben Taste liegen und man die schnell mal erwischt.
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