Reviews and Problems with 3DConnexion SpaceNavigator
Showing 1-10 of 11
Bad Customer Service
David A., Newegg
16 March 2012
Summary: I used a ton of 3Dconnexion products at work, but we all use the same PC configuration leading to no issues at all from the spaceballs. I bought one from home to use on my new Windows 7 machine and the device is not recognized even with the latest drivers. My big gripe is the lack of response from 3Dconnexion when I've attempted to contact them 2 different times.
Summary: If you're a pro, 3dConnexion make higher-end navigators which you'd probably invest in. This one seems to have been aimed and priced at consumers, but with no thought about what software consumers might actually use. I bought this hoping it would work as a scroll wheel like the Griffin Powermate, allowing me to scroll through video using Final Cut Pro, as well as general text scrolling using Firefox, Pages, Word etc.
Summary: Bought this device for use with Alibre Design 3D CAD software. Database on 3Dconnexion website states that SpaceNavigator is compatible with Alibre software. It isn't. Some of the functions work, i.e. rotate and zoom, but pan does not. Very unhelpful support when I contacted 3D about this. Was told no help or support for Personal Edition.
Summary: Ordered this item from Amazon. Arrived fine. Downloaded the latest drivers from the website. After installation, ran Google Earth. The navigator does not do anything, pan, zoom, all not working. Personal Edition comes with no technical support. Will try their hotline to see if they will answer on Monday. Here's hoping...
Leider kaputt.... hat aber mit dem Verkäufer nichts zu tun...
Christoph Schweiger "Christoph_Schweiger", Amazon
17 August 2013
Summary: Leider geht das Gerät nicht. Die Kalibrierung funktioniert nicht. Und leider ist es sehr schwer die Reklamation über die amazon-Seite einzuleiten. Jedenfalls habe ich bis jetzt nicht herausgefunden wie ich das machen muss... Naja, werde ich wohl schon noch schaffen...