Summary: I ordered two of these. One was good, one was bad. After obtaining an RMA (Return Merchandise Authorization) from the manufacturer I sent the defective product back at my expense. A new one was shipped out quickly but required a signature for delivery. After missing the delivery two days in a row, I ended up taking half a day off work to accept the package. Overall, a 5 minute - $30 job turned out to be a 3 week ordeal.