Summary: This is a great little device... until the problems start. My husband and I have been through 4 of these in the last six months. Two of them did fine for awhile but then just froze up. Even the computer stopped recognizing them. The first one was under warranty so we traded it in. The one we received to replace it was DOA. Traded it in again, this time with Sony and they sent us the model below this one with less storage.
Broke in a week - hardly used, no abuse!! Piece of JUNK.
Consumer reporting, Amazon
3 November 2009
Summary: I cant seem to find a working mp3 player these days. My samsung clip broke twice. So I thought Sony would be a quality product but within a week it was freezing on me. I hit the reset button, it would work for a couple of songs then freeze again. Even in radio mode it will just suddenly freeze. Stop. Dead. So I formated, erased all my songs, added them again, reset the thing - Nothing works. It is a piece of junk.
Summary: I bought this MP3 player in the end of May of this year (09), and started using it right away. Loved it! I even got one each for my 2 daughters. Great sound, easy to use, etc. Fast forward to August. Three. Short. Months. (And of course, juuuust out of the 90 day warranty.) It was working one minute, and dead the next. Gone. Unable to revive. I had it hooked up to my laptop and was downloading songs.
Summary: Don't purchase this item if you want an operational MP3 for more than a few months. Without any damage to this Sony MP3 player (i.e. dropping it, bumping it, etc), the player just stopped working. It would not power up at all. When we contacted Sony online, they offered an exchange program for $29. We opened an account to start this process, however, at the end of the application Sony was then charging $77 - not $29. We contacted the customer service by phone.
Summary: Having bought a lot of Sansa products in the past I decided to try a Sony instead. Unfortunately my experience with this player has not been good. After using it occasionally for the first 3 months I finally decided to load it up and listen to it while working in the garage. I put about 4Gb of music onboard and I listened for a few hours. I then brought the unit inside to charge and it never worked again.
Summary: I decided to buy this unit for my 10-year-old son as his first MP3 player because I didn't want to dish out the big bucks for the IPOD not knowing how careful he would be with it. I love my IPOD Classic but they are pricey. Additionally, I've always been a fan of Sony electronics. No more...at least not with their Walkmans. Loading music was easy - drop and drag to the folder using my PC, which recognized the Walkman as soon as it was plugged in.