Buy it new (not refurbished) for a better product.
20 November 2013
Summary: I love rhapsody so I use these players for music while working alone or exercising. The first one I owned was thirteen months old when the battery stopped taking charge. I was satisfied as I had used it almost everyday. The second one was manufacturer refurbished and sold by dealfisher. I was happy until the down/menu button stopped working after one month. I did not contact anyone or seek a replacement.
Summary: My husband and I bought two one for each and neither one of us liked it, the battery doesn't hold its charge, we recorded songs from the radio and the audio was really bad, I think the only thing we both liked about it was the size!! We returned it.
Summary: Already own four Sansa Clip Plus units which I use for music on the road, to hold my CD collection and use at work for on the fly notes with one touch recording in the "Voice Record" mode. Upon receipt of the Clip ZIP, was disapponted to find the buttons did not work the same way as the earlier version, i.e. selections with up/down now changed to left/right buttons.
Pros: I guess itsy bitsy album art is ok. Some menu improvements over my Clip+, but also some things are worse. Battery seems to last a thouch longer than the Clip+. Plays all audio file types I've heard of. Drag drop
Cons: Cost more than Clip+. Stock headphones terrible (what would you expect). USB cord is plug is new to me... I liked being able to use a more startdard one that I had many of. Now I only have one...
Summary: Purchased in Nov 12. The headphone jack will not allow me to push the piece in all the way. If I do push it in it won't play the music. I think it is a manufacturer defect because the other one I purchased as a gift do not have this problem according to them. Otherwise I would of loved to give it 5 stars because its so small and cute.
Pros: For me, the best attribute of both the Sansa Clip+ and Zip is freedom from the restrictions imposed on music by the corporate giant from Cupertino. The second best attribute is splendid performance for the price. Especially for runners and others who value small size and do not need video, the Sansa units are arguably the best on the market. With decent earbuds the sound is fantastic.
Cons: The downside? Clearly it is their abysmal reliability. In the past three years, I have owned one Clip and four Zips. One of units now is barely functioning and the others have died. Time to failure was 18 months for the Clip + and 2-3 months for the Zips. Their patterns of demise were all different. Unfortunately, many competing brands are reported to be even less reliable.