Cons: this is my 2nd device and it still has power issues and constantly freezes. this was a gift for my daugther and the first one was purchased almost a month ago. the no refund policy is ludicrous given that this device only has one good review and obviously there are known issues with the refurbish...
Summary: I've had a Galaxy Player before and I've bought half a dozen for friends and family as gifts,. Everyone's loved them - the battery life is good, the Android market gives a good variety of apps, the screens are good.
Summary: this player was purchsed as a gift for my (very tech savvy) 10 year old. we were VERY disappointed. i would've preferred to just get a refund. i don't know if the fault was with the product, the refurbisher or the company it was purchased from (refund wasn't an option).
Pros: beautiful device. we love samsung... and this fits the bill
Cons: the device would not stay powered on. when an app was opened, it would shut down at random- even the camera. when attempting to download an app, an error message would pop up during install.
BEWARE if you are buying this from Tailwind International or Amazon LLC
5 February 2013
Summary: They sent me a version of the product that was meant to be used in Europe. I live in California. All of the warranty contact information was for the UK and Ireland and the wifi specifications were relevant to Europe.
Summary: I got this Player 35 days ago. I have had it in my possession less than 5 of those days. It looked great initially and appeared to do all that I expected but the unit would NOT charge. I contacted Samsung and they quickly sent a mailing label to ship it for service.
Summary: My very sweet girlfriend bought this for me as a surprise. She got the wrong device :(. I called to get a refund for a Newegg gift card toward the device I wanted and was told that "the device was ineligible for return". Even for store credit.
Pros: Very well rounded device
Cons: Tragically short battery life. Really poor customer service. Now I have to drive 30 miles to my nearest alternative and pay sales tax :(.