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Samsung Galaxy Player 4
7.0 out of 10

Samsung Galaxy Player 4

Samsung Galaxy Player 4 The Samsung Galaxy Player 4 is a Read more

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Reviews and Problems with Samsung Galaxy Player 4

Showing 1-7 of 7
Overall 2
2.0

2nd time still no charm

chassid m., Newegg
7 March 2013
  • Pros: looks nice
  • Cons: this is my 2nd device and it still has power issues and constantly freezes. this was a gift for my daugther and the first one was purchased almost a month ago. the no refund policy is ludicrous given that this device only has one good review and obviously there are known issues with the refurbish...
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Overall 2
2.0

Buy a new one instead

Esko K., Newegg
26 February 2013
  • Summary: I've had a Galaxy Player before and I've bought half a dozen for friends and family as gifts,. Everyone's loved them - the battery life is good, the Android market gives a good variety of apps, the screens are good.
  • Pros: Nice screen, Android-based, expandable memory
  • Cons: Refurbished unit has a lot of power issues - won't charge properly, keeps making usb connect/disconnect sound even when nothing is plugged in, etc.
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Overall 2
2.0

didn't work

chassid m., Newegg
23 February 2013
  • Summary: this player was purchsed as a gift for my (very tech savvy) 10 year old. we were VERY disappointed. i would've preferred to just get a refund. i don't know if the fault was with the product, the refurbisher or the company it was purchased from (refund wasn't an option).
  • Pros: beautiful device. we love samsung... and this fits the bill
  • Cons: the device would not stay powered on. when an app was opened, it would shut down at random- even the camera. when attempting to download an app, an error message would pop up during install.
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Overall 2
2.0

Not happy

chassid m., Newegg
18 February 2013
  • Summary: this may be an ok device when working properly but I would just assume buy an older smartphone with the same sized screen and a faster processor.
  • Pros: nice looking device
  • Cons: would not stay powered on and could barely open apps or download. when it did work it seemed very slow when downloading.
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Overall 2
2.0

BEWARE if you are buying this from Tailwind International or Amazon LLC

GamerGirl, Amazon
5 February 2013
  • Summary: They sent me a version of the product that was meant to be used in Europe. I live in California. All of the warranty contact information was for the UK and Ireland and the wifi specifications were relevant to Europe.
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Overall 2
2.0

I wish it worked

J, Amazon
5 February 2013
  • Summary: I got this Player 35 days ago. I have had it in my possession less than 5 of those days. It looked great initially and appeared to do all that I expected but the unit would NOT charge. I contacted Samsung and they quickly sent a mailing label to ship it for service.
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Overall 2
2.0

Poor customer service - Thumbs down

kelli M., Newegg
10 September 2012
  • Summary: My very sweet girlfriend bought this for me as a surprise. She got the wrong device :(. I called to get a refund for a Newegg gift card toward the device I wanted and was told that "the device was ineligible for return". Even for store credit.
  • Pros: Very well rounded device
  • Cons: Tragically short battery life. Really poor customer service. Now I have to drive 30 miles to my nearest alternative and pay sales tax :(.
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