BEWARE if you are buying this from Tailwind International or Amazon LLC
5 February 2013
Summary: They sent me a version of the product that was meant to be used in Europe. I live in California. All of the warranty contact information was for the UK and Ireland and the wifi specifications were relevant to Europe.
Summary: I got this Player 35 days ago. I have had it in my possession less than 5 of those days. It looked great initially and appeared to do all that I expected but the unit would NOT charge. I contacted Samsung and they quickly sent a mailing label to ship it for service.
Summary: My very sweet girlfriend bought this for me as a surprise. She got the wrong device :(. I called to get a refund for a Newegg gift card toward the device I wanted and was told that "the device was ineligible for return". Even for store credit.
Pros: Very well rounded device
Cons: Tragically short battery life. Really poor customer service. Now I have to drive 30 miles to my nearest alternative and pay sales tax :(.