Summary: I ordered this to replace my old mp3 player that recently gave out on me. I basically only use it when working out, cleaning house, etc. I bought this listed as "like new, 90 day warranty." All lies. I plugged it in to my computer with the provided "new" charger as the instructions stated. It didn't seem to be charging so I left it plugged in and came back to check on it about a half hour later only to find that the battery had basically ruptured.
Summary: wish I had seen the product reviews on this Refurb before I purchased this. We had the same problem as everyone else, Product will not hold a battery charge. It works until you take it off of the computer or charger and then will not even turn on. We tried many different things to try and make it work. Also, when registering the zune.. it said that 90 day Refurbished warranty had expired in August.
Don't order anything from aceelectronix.com via Amazon.com
clifford bunch, Amazon
28 December 2012
Summary: I ordered this product from Amazon and it was filled by aceelectronix.com. The product arrived and I was super excited since these Zune 16 GB units are hard to find and I like them a lot. However, after getting them set up, they both failed. I tried everything to get them fixed on my own. Called the Microsoft people, called the aceelectronix people, asked friends, etc. In every case, I was told that I should just return them.
Summary: We have received 3 different pink Zunes. None of them would hold a charge. The seller informed my husband that they have been having problems w/the pink ones, but not the other colors. I'm going to try a different color and hopefully it works. I'm disappointed though, because I really wanted PINK!
Summary: Player did not work had to be returned for refund, I have had this product before and it worked well. I would buy another one if they still sold them in stores, I will not buy another one online. I have since bought a samsung galaxy player.
Summary: Words cannot express how thoroughly upset I am. Although the package arrived in a timely fashion and it all seemed new, the main product, the Zune player, was nonfunctional and, it seems, I will not be able to repair it even through the service repair. Although Zune is known for its faulty programs, most of them are quite easy to solve through troubleshooting and customer support. The low quality of this product sent by this company is inexcusable.
Summary: If you just want a MP3 player, this is not player for you. If you know "Microsoft window", this is not a player for you. This player has a bad user interface, not window frendly. It is not easy to delete files, move files, or insert file. Instead there is a SYNC function. But, sync function is not done properly. I have sansa mp3 player, it is better for me.
Summary: WARNING! This product is sold from Circuit City via Amazon....CIRCUIT CITY WILL NOT EXCHANGE/REPLACE DEFECTIVE ITEMS FROM AMAZON!!! My Zune was defective/would not turn on despite 6 hours of charging...no charging light..nothing. Circuit City will only refund you instead of replacing the item...despite what is written under the return policy on the links on this page. Please be forewarned in case you get a defective item too!!!